[cisco-voip] Cisco IP Communicator Issue

[Steve G]

make sure that your VPN knows about the phone subnet so that rtp knows how
to get to the office phone.

On Wed, Jan 27, 2010 at 3:07 PM, Kim, Hyoun S <Hyoun.Kim at chartercom.com>wrote:

>  We have a Cisco CME/CUE setup in our office and I’m trying to work on a
> solution for those people who are on the road, but still need access to
> their local office phone.
>
>
>
> I installed the Cisco IP Communicator and used the corporate VPN to allow
> connections back to our office.  On the CME, I created a new ephone and
> associated with the same ephone-dn that the user’s physical phone resides
> on.
>
>
>
> I tested the following scenarios using the IP Communicator:
>
> 1.       Placed a call from an external phone (like a cell phone) to the
> DN.  The phone rang & the  call was connected normally.
>
> 2.       Placed a call to an external phone from the IP Communicator.  The
> call was connected normally.
>
> 3.       Placed a call to another number internal to the CME.  Incoming
> audio (recipient could be heard), but outgoing audio (me speaking) did not
> work.
>
>
>
> Is there a reason why I have problems with bullet #3?  The only thing I
> could think of is the fact that the actual physical Cisco phones are on
> their own private network, separate from the corporate network.  But even
> then, I could make/receive calls from outside phones.
>
>
>
>
>
> [image: 2C_CharLogo_Tag_CMYK]
>  ------------------------------
>
> *Hyoun Kim** •** *Network Administrator I – East Division
>
> 640 Broadmor Blvd *• *Suite 80 *• *Murfreesboro, TN 37129
>
> ' 615.217.6245 *• *' 859.312.6941 *•* 7 615.217.6255 *• **
> Hyoun.Kim at chartercom.com
>
>
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