[cisco-voip] Cisco IP Communicator Issue

[Reynaldo Castaño]

check calling search spaces, 
 


Date: Wed, 27 Jan 2010 16:03:06 -0800
From: smgustafson at gmail.com
To: Hyoun.Kim at chartercom.com
CC: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Cisco IP Communicator Issue

make sure that your VPN knows about the phone subnet so that rtp knows how to get to the office phone.


On Wed, Jan 27, 2010 at 3:07 PM, Kim, Hyoun S <Hyoun.Kim at chartercom.com> wrote:




We have a Cisco CME/CUE setup in our office and I’m trying to work on a solution for those people who are on the road, but still need access to their local office phone.
 
I installed the Cisco IP Communicator and used the corporate VPN to allow connections back to our office.  On the CME, I created a new ephone and associated with the same ephone-dn that the user’s physical phone resides on.
 
I tested the following scenarios using the IP Communicator:
1.       Placed a call from an external phone (like a cell phone) to the DN.  The phone rang & the  call was connected normally.

2.       Placed a call to an external phone from the IP Communicator.  The call was connected normally.

3.       Placed a call to another number internal to the CME.  Incoming audio (recipient could be heard), but outgoing audio (me speaking) did not work.

 
Is there a reason why I have problems with bullet #3?  The only thing I could think of is the fact that the actual physical Cisco phones are on their own private network, separate from the corporate network.  But even then, I could make/receive calls from outside phones.
 
 




Hyoun Kim • Network Administrator I – East Division
640 Broadmor Blvd • Suite 80 • Murfreesboro, TN 37129
' 615.217.6245 • ' 859.312.6941 • 7 615.217.6255 • * Hyoun.Kim at chartercom.com
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