[cisco-voip] Using ER to redirect 911 calls

[c3voip]

Yep.looks like a routing rule for forwarded calls with DNIS of 911 did the
trick.

 

Thanks,

-C

 

From: Fuermann, Jason [mailto:JBF005 at shsu.edu] 
Sent: Friday, January 29, 2010 2:05 PM
To: 'c3voip'; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Using ER to redirect 911 calls

 

Somebody who knows unity better may be able to be more clear, but when I use
to do stuff with unity I believe I had set up some routing in unity to get a
similar situation to work. Don't know, but maybe it will help

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of c3voip
Sent: Friday, January 29, 2010 12:05 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Using ER to redirect 911 calls

 

I am trying to use ER to redirect calls to 911 for phones that are connected
via ASA PhoneProxy.  I have setup a new ERL to identify Phone Proxy users.
I am NAT-ing them so they all show up with the same IP.  That's the easy
part.  

 

The tricky part comes when I try to route the call.  I have a CTI Route
Point that sends callers to VM and ultimately to a CallHandler on Unity.
When I try to route the ER call via a translation pattern by just using the
Called Party Transform Mask, the call gets forwarded to VM but goes to Auto
Attendant instead of the proper Call Handler.

 

I am totally missing something.  

 

I use this same method to forward callers to a recording for non-working
extensions with no problems.

 

Thanks,

-C

 

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20100129/560d0837/attachment.html>