[cisco-voip] Using ER to redirect 911 calls

[Fuermann, Jason]

Somebody who knows unity better may be able to be more clear, but when I use to do stuff with unity I believe I had set up some routing in unity to get a similar situation to work. Don't know, but maybe it will help

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of c3voip
Sent: Friday, January 29, 2010 12:05 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Using ER to redirect 911 calls

I am trying to use ER to redirect calls to 911 for phones that are connected via ASA PhoneProxy.  I have setup a new ERL to identify Phone Proxy users.  I am NAT-ing them so they all show up with the same IP.  That's the easy part.

The tricky part comes when I try to route the call.  I have a CTI Route Point that sends callers to VM and ultimately to a CallHandler on Unity.  When I try to route the ER call via a translation pattern by just using the Called Party Transform Mask, the call gets forwarded to VM but goes to Auto Attendant instead of the proper Call Handler.

I am totally missing something.

I use this same method to forward callers to a recording for non-working extensions with no problems.

Thanks,
-C


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