[cisco-voip] blf on 8.0.2c

[James Buchanan]

Did you assign the SUBSCRIBE calling search space? This is typically
what causes that. Assign that and reset the phone. I've set this up with
BLFs several times (again, no lamp).

 

James Buchanan | Senior Network Engineer | South Region | Presidio
Networked Solutions 
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com
<mailto:jbuchanan at ctiusa.com> 
D: 615-866-5729 | F: 615-866-5781 | www.presidio.com
<http://www.presidio.com> 

CCIE #25863, Voice



 

From: Robert Schuknecht [mailto:rschuknecht at gmx.de] 
Sent: Wednesday, July 07, 2010 10:12 AM
To: 'Charles Goldsmith'; James Buchanan
Cc: 'voip puck'
Subject: AW: [cisco-voip] blf on 8.0.2c

 

Hi,

 

i am using 8.0.2-40000-1 and i just configured a BLF on a 7940 Phone.
The BLF works as a normal SD Button and it does not show any Presence
information. As far as I know these old Phones do not support BLF. I
have never seen any of these old Phones with BLF working.

 

/Robert

 

Von: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] Im Auftrag von Charles
Goldsmith
Gesendet: Dienstag, 6. Juli 2010 22:58
An: James Buchanan
Cc: voip puck
Betreff: Re: [cisco-voip] blf on 8.0.2c

 

Correct, the Gen 1 phones don't have a light in the button, but they do
display presence indicators on the screen.

 

BTW, if someone else has an upgraded 7.x to 8.x running and can setup a
new phone and test a quick BLF, I'd like to see if this can be
reproduced quickly.  

 

Thanks much!

Charles

 

On Tue, Jul 6, 2010 at 12:54 PM, James Buchanan <jbuchanan at ctiusa.com>
wrote:

They do-they just don't have the "L" part of that J

 

James Buchanan | Senior Network Engineer | South Region | Presidio
Networked Solutions 
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com
<mailto:jbuchanan at ctiusa.com> 
D: 615-866-5729 | F: 615-866-5781 | www.presidio.com
<http://www.presidio.com> 

CCIE #25863, Voice

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Dennis Heim
Sent: Tuesday, July 06, 2010 12:44 PM
To: Charles Goldsmith; voip puck
Subject: Re: [cisco-voip] blf on 8.0.2c

 

I didn't think the gen 1 phones supported BLF functionality.

 

Dennis Heim
Network Voice Engineer
CDW  Advanced Technology Services
11711 N. Meridian Street, Suite 225
Carmel, IN  46032

317.569.4255 Office
317.569.4201 Fax
317.694.6070 Cell

dennis.heim at cdw.com
cdw.com/content/solutions/unified-communications/
<http://www.cdw.com/content/solutions/unified-communications/> 

 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Charles
Goldsmith
Sent: Tuesday, July 06, 2010 1:35 PM
To: voip puck
Subject: [cisco-voip] blf on 8.0.2c

 

I just opened a TAC case on an interesting thing that seems like a bug.
I upgraded our 7.1.3 CUCM last week to 8.0.2c, and after testing for
several hours, everything seemed perfect.

 

Fast forward to today, I get asked to add a  few new phones with BLF's
programmed.  The phones are 7960 and program fine with the extension,
however, the BLF's are empty, the Label doesn't show, let alone the BLF
symbol on the display.  Editting an existing phone that has BLF's act
normally.

 

Doing a super copy of the working phone (one on my desk) doesn't resolve
the issue, still no BLF's, but the Line 1 copies just fine.

 

Very bizarre behavior.  A few quick searches through the release notes
on 8.0.2 and 8.0.2c didn't show anything specific to this issue, however
there are two BLF caveats, but they have to do with empty partitions,
and I'm using non-empty partitions with these phones and BLFs.

 

Anyone else run into this issue?

Charles

 

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