[cisco-voip] blf on 8.0.2c

[Charles Goldsmith]

Robert, was this an existing phone from before the upgrade, or a new
provision?  The bug seems to be with only new provisioned phones.

I can take an existing phone from my test phones, that was there prior to
the upgrade (one of them happened to have a BLF already there), and it works
fine.  I can add additional BLF's and everything is normal.

Take a new phone out of the box, provision it, add a BLF, and the BLF
doesn't display on the phone.  Line 1 or even a Line 2 displays normally.

Thanks for checking
Charles

On Wed, Jul 7, 2010 at 10:12 AM, Robert Schuknecht <rschuknecht at gmx.de>wrote:

>  Hi,
>
>
>
> i am using 8.0.2-40000-1 and i just configured a BLF on a 7940 Phone. The
> BLF works as a normal SD Button and it does not show any Presence
> information. As far as I know these old Phones do not support BLF. I have
> never seen any of these old Phones with BLF working.
>
>
>
> /Robert
>
>
>
> *Von:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *Im Auftrag von *Charles Goldsmith
> *Gesendet:* Dienstag, 6. Juli 2010 22:58
> *An:* James Buchanan
> *Cc:* voip puck
> *Betreff:* Re: [cisco-voip] blf on 8.0.2c
>
>
>
> Correct, the Gen 1 phones don't have a light in the button, but they do
> display presence indicators on the screen.
>
>
>
> BTW, if someone else has an upgraded 7.x to 8.x running and can setup a new
> phone and test a quick BLF, I'd like to see if this can be reproduced
> quickly.
>
>
>
> Thanks much!
>
> Charles
>
>
>
> On Tue, Jul 6, 2010 at 12:54 PM, James Buchanan <jbuchanan at ctiusa.com>
> wrote:
>
> They do—they just don’t have the “L” part of that J
>
>
>
> *James Buchanan *|* Senior Network Engineer *| *South Region *|* Presidio
> Networked Solutions
> 12 Cadillac Dr, Suite 130, Brentwood, TN 37027 *|* **
> jbuchanan at presidio.com <jbuchanan at ctiusa.com>
> **D: 615-866-5729* | *F:* *615-866-5781* | *www.presidio.com* <*
> http://www.presidio.com*>
>
> *CCIE #25863, Voice*
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Dennis Heim
> *Sent:* Tuesday, July 06, 2010 12:44 PM
> *To:* Charles Goldsmith; voip puck
> *Subject:* Re: [cisco-voip] blf on 8.0.2c
>
>
>
> I didn’t think the gen 1 phones supported BLF functionality.
>
>
>
> Dennis Heim
> Network Voice Engineer
> CDW  Advanced Technology Services
> 11711 N. Meridian Street, Suite 225
> Carmel, IN  46032
>
> 317.569.4255 Office
> 317.569.4201 Fax
> 317.694.6070 Cell
>
> dennis.heim at cdw.com
> cdw.com/content/solutions/unified-communications/<http://www.cdw.com/content/solutions/unified-communications/>
>
>
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Charles Goldsmith
> *Sent:* Tuesday, July 06, 2010 1:35 PM
> *To:* voip puck
> *Subject:* [cisco-voip] blf on 8.0.2c
>
>
>
> I just opened a TAC case on an interesting thing that seems like a bug.  I
> upgraded our 7.1.3 CUCM last week to 8.0.2c, and after testing for several
> hours, everything seemed perfect.
>
>
>
> Fast forward to today, I get asked to add a  few new phones with BLF's
> programmed.  The phones are 7960 and program fine with the extension,
> however, the BLF's are empty, the Label doesn't show, let alone the BLF
> symbol on the display.  Editting an existing phone that has BLF's act
> normally.
>
>
>
> Doing a super copy of the working phone (one on my desk) doesn't resolve
> the issue, still no BLF's, but the Line 1 copies just fine.
>
>
>
> Very bizarre behavior.  A few quick searches through the release notes on
> 8.0.2 and 8.0.2c didn't show anything specific to this issue, however there
> are two BLF caveats, but they have to do with empty partitions, and I'm
> using non-empty partitions with these phones and BLFs.
>
>
>
> Anyone else run into this issue?
>
> Charles
>
>
>
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