[cisco-voip] UCCX agent 5.x

[Jason Aarons (US)]

In the Cisco Agent Desktop guide there is a section on configuring IP Phone Agent (aka IPPA), you can read that or Google for IP Phone Agent.  You have to setup the Service in CallManager first, push Service to phone. Then they use the Service button on Phone to login to IPPA, then hit Ready, etc.



From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Leetun, Rob
Sent: Wednesday, July 07, 2010 11:50 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] UCCX agent 5.x

Hi,

Is there a way to separate the agent away from the computer and have it just on the phone?

Thanks.

Rob

Robert Leetun
Network Engineer
Boulder County Information Technology
2025 14th Street
Boulder, CO 80302
303 441-3866 (W)
303 441-3983 (F)
rleetun at bouldercounty.org<mailto:arees at bouldercounty.org>




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