[cisco-voip] What causes phones to reboot with mobility login?

[Ryan Ratliff]

That is correct.  It's plaintext with xml tags so not too terrible to read.

-Ryan

On Jul 8, 2010, at 2:52 PM, Madziarczyk, Jonathan wrote:

This is most likely exactly what I’m looking for.  
 
I’m assuming the conf files are ‘devicename’.cnf.xml based on the status messages I see for files it downloads on the phone.
 
JM
 
From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Wednesday, July 07, 2010 12:37 PM
To: Ryan Ratliff
Cc: Madziarczyk, Jonathan; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] What causes phones to reboot with mobility login?
 
++ I like Ryan's approach here.
Logout of a phone, wait for phone to reset, download config file using a TFTP client on PC.
Login to phone, wait for phone to reset, download config file using a TFTP client on PC.

Diffs in the files should help to indicate configuration differences that lead to reset vs. restart.

/Wes

On Wednesday, July 07, 2010 1:20:33 PM, Ryan Ratliff <rratliff at cisco.com> wrote:

Download the phone's config file and look through it.  If anything in there changes then the phone will need to get a new file.
 
-Ryan
 
On Jul 7, 2010, at 1:06 PM, Madziarczyk, Jonathan wrote:


Are we talking items just in the main page of the phone or also in the lines themselves?  It’s also a little tough to compare apples to apples since the phone profile looks different than a device profile. (CUCM v6.1)
 
Looks like my softkey templates and locals are identical.  Is there somewhere I can see a table of all the things that require a new tftp pull?
 
From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Wednesday, July 07, 2010 10:58 AM
To: Madziarczyk, Jonathan
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] What causes phones to reboot with mobility login?
 
Anything that requires re-tftp will cause phone to restart instead of reset.  Classic causes include changing locales and changing softekey templates.

/Wes


On Wednesday, July 07, 2010 11:44:00 AM, Madziarczyk, Jonathan <JMad at cityofevanston.org> wrote:


I’ve got multiple types of phones, multiple types of device profiles and  cannot seem to find the reason that some phones will reboot after a successful login vs phones that just come up with correct extension immediately after login.
 
Ideas?
 
 
 




 
 
 
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