[cisco-voip] 7911s not working after upgrade
Wes Sisk
wsisk at cisco.com
Mon Jul 12 17:02:20 EDT 2010
cmterm-7911_7906-sccp.8-3-4SR1.cop.sgn should do you well.
This is all kind of assuming that there is a device in the path
performing SCCP inspection. Have you had any luck confirming that?
/Wes
On Monday, July 12, 2010 4:02:13 PM, STEVEN CASPER <SCASPER at mtb.com> wrote:
> Ugh....I should have caught that, I will load
>
> cmterm-7911_7906-sccp.8-3-4SR1.cop.sgn Login & Valid Contract Required
> Release Date: 05/Mar/2008
> 7911/7906 SCCP IP Phone load - Compatible CUCM Versions: 5.0(4)+
> Size: 3960.36 KB (4055403 bytes)
>
> or maybe
>
> cmterm-7911_7906-sccp.8-2-2SR4.cop.sgn Login & Valid Contract Required
> Release Date: 04/Jun/2007
> 7911/7906 SCCP IP Phone load - Compatible CCM Versions: 5.0(4)+
> Size: 3670.78 KB (3758870 bytes)
>
> what do you think?
>
> Steve
>
>
>
>
>
>
> ------------------------------------------------------------------------
>
>
>
> >>> Wes Sisk <wsisk at cisco.com> 7/12/2010 3:51 PM >>>
> Nope, CM 5.1 and later all require signed files. You will need a
> .cop.sgn for the installer to be recognized.
>
> /Wes
>
> On Monday, July 12, 2010 3:47:06 PM, STEVEN CASPER <SCASPER at mtb.com>
> wrote:
>> Did the scan, I do not have any old enough firmware on my TFTP
>> servers. Can I install this on a CUCM 7.1.5.11900-6?
>>
>> cmterm-7911_7906-sccp.8-3-4SR1.cop Login & Valid Contract Required
>> Release Date: 05/Mar/2008
>> 7911/7906 SCCP IP Phone load - Compatible CUCM Versions: 5.0(1),
>> 5.0(2), 5.0(3)
>> Size: 3959.95 KB (4054987 bytes)
>>
>> Steve
>>
>>
>>
>> >>> Wes Sisk <wsisk at cisco.com> 7/12/2010 2:41 PM >>>
>> I believe 7911 fits into the category of "3rd Gen Phone loads 8.3 and
>> earlier use SCCPv15 and earlier so will not be directly affected" so
>> you will need something even older than 8.5.3. The older loads
>> should be on the server as they should have migrated forward with
>> other TFTP files. To confirm what is available in TFTP from CLI:
>>
>> admin:file list tftp SCCP*
>> SCCP11.9-0-2SR1S.loads SCCP31.9-0-2SR1S.loads
>> SCCP41.9-0-2SR1S.loads SCCP42.9-0-2SR1S.loads
>> SCCP45.9-0-2SR1S.loads SCCP6901.9-0-2-0.loads
>> SCCP6911.9-0-2-0.loads SCCP69xx.8-5-2-70-7.loads
>> SCCP69xx.8-5-2-70-7.zz SCCP69xx.9-0-2-0.loads
>> SCCP69xx.9-0-2-0.zz.sgn SCCP70.9-0-2SR1S.loads
>> SCCP75.9-0-2SR1S.loads
>> dir count = 0, file count = 13
>>
>> /Wes
>>
>> On Monday, July 12, 2010 11:52:29 AM, STEVEN CASPER <SCASPER at mtb.com>
>> wrote:
>>> Thanks for this! I am going to try a preSCCPv17 version. Would
>>> 8-5-3.for 7911_7906 already be on my 7.1.5 servers or would this
>>> need to be downloaded and installed?
>>>
>>> Steve
>>>
>>>
>>>
>>> >>> "Jason Aarons (US)" <jason.aarons at us.didata.com> 7/12/2010 11:02
>>> AM >>>
>>>
>>> SCCP and fixup
>>>
>>> https://supportforums.cisco.com/docs/DOC-8131;jsessionid=92A3673D1CCD27D1388811BBD2AFDBDB.node0
>>>
>>> *From:* Jason Aarons (US)
>>> *Sent:* Monday, July 12, 2010 11:00 AM
>>> *To:* 'STEVEN CASPER'; cisco-voip
>>> *Subject:* RE: [cisco-voip] 7911s not working after upgrade
>>>
>>> SCCP Version number with firewall? Is firewall doing SCCP fixup?
>>>
>>> Google sccp version number, Ryan or Wes have posted about fixup before.
>>>
>>> *From:* cisco-voip-bounces at puck.nether.net
>>> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *STEVEN CASPER
>>> *Sent:* Monday, July 12, 2010 10:33 AM
>>> *To:* cisco-voip
>>> *Subject:* [cisco-voip] 7911s not working after upgrade
>>>
>>> We upgraded from 6.1.3b to 7.1.5.11900-6 over the weekend. We have
>>> several sites in India where the 7911 telephones are not working
>>> now. They have dial tone
>>> but when they call out they get a "UCM down" message. When we call
>>> them on cluster the
>>> phone rings and when they answer we get a "temp fail" message. At
>>> the same sites we have 7940 and 7941 that are working. These phones
>>> are all behind a firewall. 7911 phones in the United States that are
>>> not behind a firewall are working fine.
>>>
>>> Opened a TAC case and I am downgrading the firmware on one of the
>>> 7911s to see if that makes a difference. Wondering if anyone has any
>>> thoughts?
>>>
>>> Thanks,
>>>
>>> Steve
>>>
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> This email may contain privileged and/or confidential information that is intended solely for the use of the addressee. If you are not the intended recipient or entity, you are strictly prohibited from disclosing, copying, distributing or using any of the information contained in the transmission. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act and the Sarbanes-Oxley Act. You may not directly or indirectly reuse or disclose such information for any purpose other than to provide the services for which you are receiving the information.
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