[cisco-voip] UCCX 5 Services to Restart?

[James Buchanan]

The Desktop Sync service can be safely restarted and often fixes this
issue.

 

James Buchanan | Senior Network Engineer | South Region | Presidio
Networked Solutions 
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com
<mailto:jbuchanan at ctiusa.com> 
D: 615-866-5729 | F: 615-866-5781 | www.presidio.com
<http://www.presidio.com>  <http://www.presidio.com
<http://www.presidio.com> > 

CCIE #25863, Voice



 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jeff Ruttman
Sent: Tuesday, July 13, 2010 11:02 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] UCCX 5 Services to Restart?

 

Hi,

 

Occasionally our UCCX server will only "cosmetically" update
resource/agent changes.  The new agent will show up in
Subsystems>Resources, and you can configure its name, group, extension,
team.

 

However if you look in Desktop Admin, the agent isn't listed at all much
less in the proper groups.  I notice also that I have an inactive agent
which I can "delete" but it doesn't actually go away.  I tried the
"sync" in Desktop Admin and that doesn't help. 

 

A restart of the server will fix it, but does anyone know what services
in the Control Center I might restart to fix this rather than a restart?
And if you do, what will that do the everyone who is currently using the
system?

 

Thanks

jeff

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20100713/7416c62a/attachment.html>