[cisco-voip] UCCX 7.0 forgot steps to add new Administrator to AppAdmin

ccieid1ot ccieid1ot at gmail.com
Wed Jul 14 20:20:03 EDT 2010


Doesn't pertain to UCCX administrator

On Wed, Jul 14, 2010 at 7:18 PM, Matthew Loraditch
<MLoraditch at heliontechnologies.com> wrote:
> Another thing I just remembered all ipcc users must have an ipcc extension and only end users can have them so......
>
> ----- Original Message -----
> From: cisco-voip-bounces at puck.nether.net <cisco-voip-bounces at puck.nether.net>
> To: ccieid1ot <ccieid1ot at gmail.com>
> Cc: cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>
> Sent: Wed Jul 14 20:11:21 2010
> Subject: Re: [cisco-voip] UCCX 7.0 forgot steps to add new Administrator to AppAdmin
>
> Yes we have other Administrators/Supervisors/Agents running in production, just need to add someone new for just AppAdmin.
>
> One thing to note is these are all End Users, anything special about a Application User in CallManager vs End User in regards to AppAdmin?
>
> ________________________________________
> From: ccieid1ot [ccieid1ot at gmail.com]
> Sent: Wednesday, July 14, 2010 8:10 PM
> To: Jason Aarons (US)
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] UCCX 7.0 forgot steps to add new Administrator to     AppAdmin
>
> Do you have an AXL user so the UCCX can grabbed the users from CUCM?
>
> On Wed, Jul 14, 2010 at 7:05 PM, Jason Aarons (US)
> <jason.aarons at us.didata.com> wrote:
>> In CallManager 7 I created a new appuser called jaarons, then I logged into
>> http://server/appadmin and went to Tools > User Management > and searched
>> for jaarons and don't find that user.
>>
>> I'm trying to add another person to be Administrator of AppAdmin in UCCX.
>>
>> Clearly I'm forgetting a step -jason
>>
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