[cisco-voip] UCCX 7.0 forgot steps to add new Administrator toAppAdmin

[James Buchanan]

That can really get you if you AD-integrate. If you only have one user
(like crsadmin) and don't create it in AD, you'll have you use the magic
workaround.

 

James Buchanan | Senior Network Engineer | South Region | Presidio
Networked Solutions 
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com
<mailto:jbuchanan at ctiusa.com> 
D: 615-866-5729 | F: 615-866-5781 | www.presidio.com
<http://www.presidio.com> 

CCIE #25863, Voice



 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Adam Blomfield
Sent: Wednesday, July 14, 2010 7:34 PM
To: Jason Aarons (US)
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] UCCX 7.0 forgot steps to add new Administrator
toAppAdmin

 

Yeah I really wish it would. I have some customers what are AD
integrated and don't want vendors having accounts in AD so trying to get
a UCCX login becomes a problem.

-Adam

On Wed, Jul 14, 2010 at 7:20 PM, Jason Aarons (US)
<jason.aarons at us.didata.com> wrote:

This was it. Once I delete from App Uses and re-created as End User he
showed up in User Management and he can now login fine.

 

Wonder why UCCX doesn't search the App Users in CallManager?

________________________________

From: Matthew Loraditch [MLoraditch at heliontechnologies.com]
Sent: Wednesday, July 14, 2010 8:12 PM
To: Jason Aarons (US); 'cisco-voip at puck.nether.net'
Subject: Re: [cisco-voip] UCCX 7.0 forgot steps to add new Administrator
to AppAdmin

All of my admins are regular users not app users

 

________________________________

From: cisco-voip-bounces at puck.nether.net
<cisco-voip-bounces at puck.nether.net> 
To: cisco-voip at puck.nether.net <cisco-voip at puck.nether.net> 
Sent: Wed Jul 14 20:05:53 2010
Subject: [cisco-voip] UCCX 7.0 forgot steps to add new Administrator to
AppAdmin 

In CallManager 7 I created a new appuser called jaarons, then I logged
into http://server/appadmin and went to Tools > User Management > and
searched for jaarons and don't find that user.

 

I'm trying to add another person to be Administrator of AppAdmin in
UCCX.

 

Clearly I'm forgetting a step -jason

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