[cisco-voip] Integrating CUPC with Unity Voicemail Messages

[Mathew Miller]

You will need to enable IMAP service under the exchange administrator.  Credentials will be the AD credentials for the user.

On Jul 15, 2010, at 10:32 AM, Jamie Weatherhead wrote:

> Afternoon all,
>  
> I am attempting to setup CUPS so that voicemail messages from Unity are received to CUPC as well as the desk phone.
>  
> I have configured the voicemail server and voicemail profile and assigned the relevant user to the voicemail profile. I am not entirely sure which login credentials I need to enter under ‘Preferences/Account/Voice Messaging’. Will this be the account details of the Unity Server or the subscriber details?
>  
> Platform Version as follows:
> CUCM version – 6.1(4)
> CUPS Version – 7.0(6) (VMware environment for testing)
> Cisco Unity 4.2 Build 4.2(1)
>  
> I am concerned that our Unity server is incompatible with this feature. On our Unity server I am attempting to configure ‘Allow Users to Access VoiceMail Using IMAP client’ for a user to access voicemail from CUPC. The option should be under Licensed Features which I cannot find.
>  
> Any help would be appreciated. Thanks Jamie
> <image001.gif>
>  
> Jamie
>  
> 
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