[cisco-voip] Issues with Peer Firmware Update, anyone?

Fri Jul 16 10:58:59 EDT 2010

Looks like the RNE needs some TLC, look for an update in 24 hours. These 
happened from phones using Peer Firmware Sharing (PFS).  Had to touch 
each phone to get it back online.

CSCtg96408    Phone 7911 can't boot up after new images are upgraded

<B>Symptom:</B>
After upgrade the phone only shows a blank screen upon bootup.

<B>Conditions:</B>
Upgrading phone firmware and using Peer Firmware Sharing (PFS). In one instance this was an upgrade from 8.4.2 to 8.5.3

After the phone upgraded the firmware to 8.4.1 and restarted automatically. The symptom is as the following description.

The phone has no display and the console information stop in "NOT 15:43:26.300853 CDP-D: port 0 link is down, send SIGCONT " when connected to power adapter and POE cable. Customer firmware version used SCCP11.8-4-4S.

<B>Workaround:</B>
Initiate a factory reset of the phone, as described here:
http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cuipph/7906g_7911g/7_1/english/administration/guide/11troub.html#wp1087544

/Wes

On Friday, July 16, 2010 10:45:06 AM, Jason Aarons (US) 
<jason.aarons at us.didata.com> wrote:
>
> Your BugTool Kit must show something other than mine for CSCtg96408, 
> no indication that bug has anything to do with Peer Firmware Sharing J
>
>  
>
> *From:* Wes Sisk [mailto:wsisk at cisco.com]
> *Sent:* Friday, July 16, 2010 10:34 AM
> *To:* Jason Aarons (US)
> *Cc:* ariel.roza at la.logicalis.com; ahmed_elnagar at rayacorp.com; 
> scasper at mtb.com; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Issues with Peer Firmware Update, anyone?
>
>  
>
> CSCtg96408 showed up on Cisco Unifed Endpoints Hot Issues recently.  
> That issue is still under investigation but it is something to be 
> aware of.
>
> /Wes
>
> On Thursday, July 15, 2010 7:05:08 PM, Jason Aarons (US) 
> <jason.aarons at us.didata.com> <mailto:jason.aarons at us.didata.com> wrote:
>
> I haven't seen any issues with it, I make it the default.  No traffic 
> on puck about it not working. Just wish out of box the phones peered 
> versus crossing WAN at 512 bytes max size and acking every packet (tftp)
>
> Sent from my HTC EVO 4G, pardon the typos.
>
> ----- Reply message -----
> From: "STEVEN CASPER" <SCASPER at mtb.com> <mailto:SCASPER at mtb.com>
> Date: Thu, Jul 15, 2010 6:44 pm
> Subject: [cisco-voip] Issues with Peer Firmware Update, anyone?
> To: "Elnagar, Ahmed" <ahmed_elnagar at rayacorp.com> 
> <mailto:ahmed_elnagar at rayacorp.com>, "ROZA, Ariel" 
> <Ariel.ROZA at LA.LOGICALIS.COM> <mailto:Ariel.ROZA at LA.LOGICALIS.COM>
> Cc: "cisco-voip at puck.nether.net" <mailto:cisco-voip at puck.nether.net> 
> <cisco-voip at puck.nether.net> <mailto:cisco-voip at puck.nether.net>
>
> What kind of problems?? Please be specific, I just googled "cisco 
> telephone peer firmware update problems" and did not see anything of 
> note.
>
>  
>
> I am planning on implementing this on my 7.1.5 cluster to hopefully 
> speed up firmware updates. I tested this option in our lab using a 
> test bed of 15 telephones and it resulted in a significant reduction 
> in bandwidth utilized and time required to upgrade and down grade 7962 
> telephones. I experienced no issues in my testing.
>
>  
>
> Steve
>
> >>> Ahmed Elnagar <ahmed_elnagar at rayacorp.com> 
> <mailto:ahmed_elnagar at rayacorp.com> 7/15/2010 5:19 PM >>>
>
> Google it you will find a lot of people facing problems with it…if the 
> number of phones is not a big issue let it upgrade one by one from 
> CUCM…otherwise go for peer method as it may have been enhanced in new 
> codes.
>
>  
>
>  Best Regards;
>
>   Ahmed Elnagar
>
>   Senior Network PS Engineer
>
>   Mob: +2019-0016211
>
>   CCIE#24697 (Voice)
>
>  ccie_voice_large.gif
>
>  
>
> *From:* cisco-voip-bounces at puck.nether.net 
> <mailto:cisco-voip-bounces at puck.nether.net> 
> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *ROZA, Ariel
> *Sent:* Tuesday, July 13, 2010 12:19 AM
> *To:* cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
> *Subject:* [cisco-voip] Issues with Peer Firmware Update, anyone?
>
>  
>
> Hi, guys!
>
>  
>
>   Did anyone have any bad experiences using the Peer Firmware Update 
> feature? I am planning to upgrade a 6.1(3) cluster to 6.1(5)
>
>  
>
> Regards,
>
>  
>
>  
>
>  
>
> 	
>
> *ARIEL ROZA*
> *Advanced Engineering*
>
>  
>
> 	
>
> *LOGICALIS*
> Perú 327 1er Piso - C.A.B.A. - Argentina - C1067AAG
> Tel/Fax: +54 (11) 4344-0300
> _ariel.roza at la.logicalis.com <mailto:ariel.roza at la.logicalis.com>_
> _www.la.logicalis.com <http://www.la.logicalis.com>__
> __www.logicalisnow.com <http://www.logicalisnow.com>_
>
>  
>
> 	
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