[cisco-voip] 911 issue

[Scott Voll]

need to call the Telco and get some sort of E911 setup.

Best option IMHO is 911enable or CER.  Cheapest option is hand enter all
extensions into the PS-ALI DB.... but it's time consuming.

Scott

On Tue, Jul 20, 2010 at 8:08 AM, Haas, Neal <nhaas at co.fresno.ca.us> wrote:

> Which is what I am getting now, I work for the county and when the city PD
> sees our "County" Buildings call 911 they just tell the Sheriff!! Since we
> have about 100 buildings you can see what fun and exciting times I get when
> a Deputy shows up behind me. Time to change something.
>
> Neal Haas
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] On Behalf Of Eric Brander
> Sent: Monday, July 19, 2010 6:09 PM
> To: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] 911 issue
>
> On Mon, Jul 19, 2010 at 6:11 PM,  <lelio at uoguelph.ca> wrote:
> > I think you are on the right track, route pattern, route group, etc.
> > Do you have external masks on each extension and check use calling
> > mask on each pattern? Or do you put the mask in the route pattern itself?
> > You might want to also check with your service provider. Some will
> > override whatever you put on a 911 call with your billing number
> > unless you have made alternate arrangements.
> > Some things to look at.
> >
> > ...
>
> I'm not sure if it's related but our 911 never takes the CLID that we
> present. It always uses the billing telephone number for our account, which
> we didn't actually use as a working telephone number so when someone screwed
> up and dialed 911 by mistake, the police would call back and get a fast-busy
> - and then of course have to send a deputy to investigate.
>
> HTH,
>
> Eric N. Brander
>
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