[cisco-voip] 911 issue

[Haas, Neal]

I have been making changes and calling 911 for a test, they have been telling me the ani and ali. I guess I should have also been doing a "debug isdn q931".

Thanks

Neal Haas

From: Andrew Dorsett [mailto:vtadorsett at gmail.com]
Sent: Tuesday, July 20, 2010 9:13 AM
To: Haas, Neal
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 911 issue

Everyone else is right to call the teleco as it's most likely their fault, but before you do, just do a sanity check to make sure you are indeed sending out the right number.  If it's a pri, then a "debug isdn q931" on the gateway should show you the number going out.

Andrew

On Mon, Jul 19, 2010 at 7:46 PM, Haas, Neal <nhaas at co.fresno.ca.us<mailto:nhaas at co.fresno.ca.us>> wrote:
Hello all,

I have a 911 issue for are call manager 7.1.5. When we dial 9.911 it only sends out our trunk ID. When I call any other number I get the correct caller id. Where do I start to figure this one out? I have looked I think everywhere (Route Pattern, Trunk, Partition) but could not figure this one out!!!!!!

Neal Haas
County Of Fresno
IT Analyst - ITSD, Communications
1020 S 10th St
Fresno, CA  93702
Desk 559.600.5890


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