[cisco-voip] Auto login IP Phone Agent

Ed Leatherman ealeatherman at gmail.com
Mon Jul 26 08:19:41 EDT 2010


Push the line button to switch to call display. To get back to the
agent display I think they will have to go into services and hit IP
Phone agent again to bring that back up.

On Mon, Jul 26, 2010 at 8:12 AM, Marty van de Veerdonk
<marty at voiceidentity.nl> wrote:
> How can the user swap between IP Phone agent display and normal display to
> place a call?
>
>
> ----- Oorspronkelijk bericht -----
> Van: "Marty van de Veerdonk" <marty at voiceidentity.nl>
> Aan: "Ryan Ratliff" <rratliff at cisco.com>
> Cc: "cisco-voip" <cisco-voip at puck.nether.net>
> Verzonden: Maandag 26 juli 2010 07:57:20
> Onderwerp: Re: [cisco-voip] Auto login IP Phone Agent
>
> Thanks Ryan,
> this does the trick.
>
> regards, Marty
>
>
> ----- Oorspronkelijk bericht -----
> Van: "Ryan Ratliff" <rratliff at cisco.com>
> Aan: "Marty van de Veerdonk" <marty at voiceidentity.nl>
> Cc: "Ed Leatherman" <ealeatherman at gmail.com>, "cisco-voip"
> <cisco-voip at puck.nether.net>
> Verzonden: Vrijdag 23 juli 2010 16:12:24
> Onderwerp: Re: [cisco-voip] Auto login IP Phone Agent
>
> So what URL is in your service definition?   The document you specified
> clearly states that the default URL is IPAgentInitial.jsp and the one-button
> login needs to call IPAgentLogin.jsp.  If you are giving the parameters to
> IPAgentInitial.jsp it won't care, and will behave exactly as you are seeing.
> -Ryan
> On Jul 23, 2010, at 9:55 AM, Marty van de Veerdonk wrote:
> The URL is working, only the data fields aren't filled automatically
>
> When I fill it in manually I can login.
>
> ----- Oorspronkelijk bericht -----
> Van: "Ryan Ratliff" <rratliff at cisco.com>
> Aan: "Marty van de Veerdonk" <marty at voiceidentity.nl>
> Cc: "Ed Leatherman" <ealeatherman at gmail.com>, "cisco-voip"
> <cisco-voip at puck.nether.net>
> Verzonden: Vrijdag 23 juli 2010 15:44:28
> Onderwerp: Re: [cisco-voip] Auto login IP Phone Agent
>
> Make sure you are calling the correct URL in the service definition.  A
> packet capture will show you if the destination URL for submitting the login
> is the same as the one used for the initial request.
> -Ryan
> On Jul 23, 2010, at 9:18 AM, Marty van de Veerdonk wrote:
> Ed,
> I have the variables as stated, but the strange thing is when I select the
> service I get:
> ID
> Password
> Extension
>
> Tried to use this in the service definition, but no success
>
>
> ----- Oorspronkelijk bericht -----
> Van: "Ed Leatherman" <ealeatherman at gmail.com>
> Aan: "Marty van de Veerdonk" <marty at voiceidentity.nl>
> Cc: "cisco-voip" <cisco-voip at puck.nether.net>
> Verzonden: Vrijdag 23 juli 2010 14:41:33
> Onderwerp: Re: [cisco-voip] Auto login IP Phone Agent
>
> I have used this with UCCX 4 up to 7 so far with no problems.
>
> Make sure the ID, Ext, Pwd variables are exactly how they appear in
> the doc, I think they might be case sensitive.Might just have one of
> them off and so it re-prompts for the login.
>
> If you want to really make it easy for them and have enough buttons,
> you can also setup service buttons for "ready" etc as well. they are
> just calls to URL with different parameters.
>
> On Fri, Jul 23, 2010 at 7:51 AM, Marty van de Veerdonk
> <marty at voiceidentity.nl> wrote:
>> Hello,
>> i'm using IP phone agent on CCM6 to contact to ICM 7.
>> The service url works, but I would like to make login procedure
>> automatically.
>>
>> Used this manual, but still I need to enter the ID, ext and password
>> http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a008029e6d5.shtml#procConfiguring
>>
>> Any ideas?
>>
>>
>>
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>>
>>
>
>
>
> --
> Ed Leatherman
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-- 
Ed Leatherman



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