[cisco-voip] Auto login IP Phone Agent

Mon Jul 26 09:04:08 EDT 2010

When going back using Services a window is shown that the agent is already logged in. The agent needs to select 1 to log in again. 
I expect this is because the used url is linked to a pure login script. 

http://10.160.7.20:8088/ipphone/jsp/sciphonexml/IPAgentLogin.jsp 

Is there maybe a different url available to only display the agent display? 

----- Oorspronkelijk bericht ----- 
Van: "Ed Leatherman" <ealeatherman at gmail.com> 
Aan: "Marty van de Veerdonk" <marty at voiceidentity.nl> 
Cc: "cisco-voip" <cisco-voip at puck.nether.net> 
Verzonden: Maandag 26 juli 2010 14:19:41 
Onderwerp: Re: [cisco-voip] Auto login IP Phone Agent 

Push the line button to switch to call display. To get back to the 
agent display I think they will have to go into services and hit IP 
Phone agent again to bring that back up. 

On Mon, Jul 26, 2010 at 8:12 AM, Marty van de Veerdonk 
<marty at voiceidentity.nl> wrote: 
> How can the user swap between IP Phone agent display and normal display to 
> place a call? 
> 
> 
> ----- Oorspronkelijk bericht ----- 
> Van: "Marty van de Veerdonk" <marty at voiceidentity.nl> 
> Aan: "Ryan Ratliff" <rratliff at cisco.com> 
> Cc: "cisco-voip" <cisco-voip at puck.nether.net> 
> Verzonden: Maandag 26 juli 2010 07:57:20 
> Onderwerp: Re: [cisco-voip] Auto login IP Phone Agent 
> 
> Thanks Ryan, 
> this does the trick. 
> 
> regards, Marty 
> 
> 
> ----- Oorspronkelijk bericht ----- 
> Van: "Ryan Ratliff" <rratliff at cisco.com> 
> Aan: "Marty van de Veerdonk" <marty at voiceidentity.nl> 
> Cc: "Ed Leatherman" <ealeatherman at gmail.com>, "cisco-voip" 
> <cisco-voip at puck.nether.net> 
> Verzonden: Vrijdag 23 juli 2010 16:12:24 
> Onderwerp: Re: [cisco-voip] Auto login IP Phone Agent 
> 
> So what URL is in your service definition? The document you specified 
> clearly states that the default URL is IPAgentInitial.jsp and the one-button 
> login needs to call IPAgentLogin.jsp. If you are giving the parameters to 
> IPAgentInitial.jsp it won't care, and will behave exactly as you are seeing. 
> -Ryan 
> On Jul 23, 2010, at 9:55 AM, Marty van de Veerdonk wrote: 
> The URL is working, only the data fields aren't filled automatically 
> 
> When I fill it in manually I can login. 
> 
> ----- Oorspronkelijk bericht ----- 
> Van: "Ryan Ratliff" <rratliff at cisco.com> 
> Aan: "Marty van de Veerdonk" <marty at voiceidentity.nl> 
> Cc: "Ed Leatherman" <ealeatherman at gmail.com>, "cisco-voip" 
> <cisco-voip at puck.nether.net> 
> Verzonden: Vrijdag 23 juli 2010 15:44:28 
> Onderwerp: Re: [cisco-voip] Auto login IP Phone Agent 
> 
> Make sure you are calling the correct URL in the service definition. A 
> packet capture will show you if the destination URL for submitting the login 
> is the same as the one used for the initial request. 
> -Ryan 
> On Jul 23, 2010, at 9:18 AM, Marty van de Veerdonk wrote: 
> Ed, 
> I have the variables as stated, but the strange thing is when I select the 
> service I get: 
> ID 
> Password 
> Extension 
> 
> Tried to use this in the service definition, but no success 
> 
> 
> ----- Oorspronkelijk bericht ----- 
> Van: "Ed Leatherman" <ealeatherman at gmail.com> 
> Aan: "Marty van de Veerdonk" <marty at voiceidentity.nl> 
> Cc: "cisco-voip" <cisco-voip at puck.nether.net> 
> Verzonden: Vrijdag 23 juli 2010 14:41:33 
> Onderwerp: Re: [cisco-voip] Auto login IP Phone Agent 
> 
> I have used this with UCCX 4 up to 7 so far with no problems. 
> 
> Make sure the ID, Ext, Pwd variables are exactly how they appear in 
> the doc, I think they might be case sensitive.Might just have one of 
> them off and so it re-prompts for the login. 
> 
> If you want to really make it easy for them and have enough buttons, 
> you can also setup service buttons for "ready" etc as well. they are 
> just calls to URL with different parameters. 
> 
> On Fri, Jul 23, 2010 at 7:51 AM, Marty van de Veerdonk 
> <marty at voiceidentity.nl> wrote: 
>> Hello, 
>> i'm using IP phone agent on CCM6 to contact to ICM 7. 
>> The service url works, but I would like to make login procedure 
>> automatically. 
>> 
>> Used this manual, but still I need to enter the ID, ext and password 
>> http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a008029e6d5.shtml#procConfiguring 
>> 
>> Any ideas? 
>> 
>> 
>> 
>> _______________________________________________ 
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>> cisco-voip at puck.nether.net 
>> https://puck.nether.net/mailman/listinfo/cisco-voip 
>> 
>> 
> 
> 
> 
> -- 
> Ed Leatherman 
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-- 
Ed Leatherman 
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