[cisco-voip] Auto login IP Phone Agent

Ed Leatherman ealeatherman at gmail.com
Mon Jul 26 09:13:35 EDT 2010


Marty,

Use the normal IP Phone agent service URL ( IPAgentInitial.jsp ) for
going back to the agent screen, not the login URL.

On Mon, Jul 26, 2010 at 9:04 AM, Marty van de Veerdonk
<marty at voiceidentity.nl> wrote:
> When going back using Services a window is shown that the agent is already
> logged in. The agent needs to select 1 to log in again.
> I expect this is because the used url is linked to a pure login script.
>
> http://10.160.7.20:8088/ipphone/jsp/sciphonexml/IPAgentLogin.jsp
>
> Is there maybe a different url available to only display the agent display?
>
>
> ----- Oorspronkelijk bericht -----
> Van: "Ed Leatherman" <ealeatherman at gmail.com>
> Aan: "Marty van de Veerdonk" <marty at voiceidentity.nl>
> Cc: "cisco-voip" <cisco-voip at puck.nether.net>
> Verzonden: Maandag 26 juli 2010 14:19:41
> Onderwerp: Re: [cisco-voip] Auto login IP Phone Agent
>
> Push the line button to switch to call display. To get back to the
> agent display I think they will have to go into services and hit IP
> Phone agent again to bring that back up.
>
> On Mon, Jul 26, 2010 at 8:12 AM, Marty van de Veerdonk
> <marty at voiceidentity.nl> wrote:
>> How can the user swap between IP Phone agent display and normal display to
>> place a call?
>>
>>
>> ----- Oorspronkelijk bericht -----
>> Van: "Marty van de Veerdonk" <marty at voiceidentity.nl>
>> Aan: "Ryan Ratliff" <rratliff at cisco.com>
>> Cc: "cisco-voip" <cisco-voip at puck.nether.net>
>> Verzonden: Maandag 26 juli 2010 07:57:20
>> Onderwerp: Re: [cisco-voip] Auto login IP Phone Agent
>>
>> Thanks Ryan,
>> this does the trick.
>>
>> regards, Marty
>>
>>
>> ----- Oorspronkelijk bericht -----
>> Van: "Ryan Ratliff" <rratliff at cisco.com>
>> Aan: "Marty van de Veerdonk" <marty at voiceidentity.nl>
>> Cc: "Ed Leatherman" <ealeatherman at gmail.com>, "cisco-voip"
>> <cisco-voip at puck.nether.net>
>> Verzonden: Vrijdag 23 juli 2010 16:12:24
>> Onderwerp: Re: [cisco-voip] Auto login IP Phone Agent
>>
>> So what URL is in your service definition?   The document you specified
>> clearly states that the default URL is IPAgentInitial.jsp and the
>> one-button
>> login needs to call IPAgentLogin.jsp.  If you are giving the parameters to
>> IPAgentInitial.jsp it won't care, and will behave exactly as you are
>> seeing.
>> -Ryan
>> On Jul 23, 2010, at 9:55 AM, Marty van de Veerdonk wrote:
>> The URL is working, only the data fields aren't filled automatically
>>
>> When I fill it in manually I can login.
>>
>> ----- Oorspronkelijk bericht -----
>> Van: "Ryan Ratliff" <rratliff at cisco.com>
>> Aan: "Marty van de Veerdonk" <marty at voiceidentity.nl>
>> Cc: "Ed Leatherman" <ealeatherman at gmail.com>, "cisco-voip"
>> <cisco-voip at puck.nether.net>
>> Verzonden: Vrijdag 23 juli 2010 15:44:28
>> Onderwerp: Re: [cisco-voip] Auto login IP Phone Agent
>>
>> Make sure you are calling the correct URL in the service definition.  A
>> packet capture will show you if the destination URL for submitting the
>> login
>> is the same as the one used for the initial request.
>> -Ryan
>> On Jul 23, 2010, at 9:18 AM, Marty van de Veerdonk wrote:
>> Ed,
>> I have the variables as stated, but the strange thing is when I select the
>> service I get:
>> ID
>> Password
>> Extension
>>
>> Tried to use this in the service definition, but no success
>>
>>
>> ----- Oorspronkelijk bericht -----
>> Van: "Ed Leatherman" <ealeatherman at gmail.com>
>> Aan: "Marty van de Veerdonk" <marty at voiceidentity.nl>
>> Cc: "cisco-voip" <cisco-voip at puck.nether.net>
>> Verzonden: Vrijdag 23 juli 2010 14:41:33
>> Onderwerp: Re: [cisco-voip] Auto login IP Phone Agent
>>
>> I have used this with UCCX 4 up to 7 so far with no problems.
>>
>> Make sure the ID, Ext, Pwd variables are exactly how they appear in
>> the doc, I think they might be case sensitive.Might just have one of
>> them off and so it re-prompts for the login.
>>
>> If you want to really make it easy for them and have enough buttons,
>> you can also setup service buttons for "ready" etc as well. they are
>> just calls to URL with different parameters.
>>
>> On Fri, Jul 23, 2010 at 7:51 AM, Marty van de Veerdonk
>> <marty at voiceidentity.nl> wrote:
>>> Hello,
>>> i'm using IP phone agent on CCM6 to contact to ICM 7.
>>> The service url works, but I would like to make login procedure
>>> automatically.
>>>
>>> Used this manual, but still I need to enter the ID, ext and password
>>> http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a008029e6d5.shtml#procConfiguring
>>>
>>> Any ideas?
>>>
>>>
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
>>
>>
>> --
>> Ed Leatherman
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>>
>>
>>
>>
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>>
>
>
>
> --
> Ed Leatherman
>



-- 
Ed Leatherman



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