[cisco-voip] Forward Unregistered CTI Ports with UCCX

Steve G smgustafson at gmail.com
Mon Jul 26 11:22:26 EDT 2010


We are on CUCM 7.1.3 and it is supported in this version of CUCM.  However,
the TAC rep says it is not supported with UCCX and could cause Jtapi issues
is you are not supposed to configure anything on the CTI RP in CUCM, but do
it all on UCCX.  Also, let's say we set the CTI RP to Forward Unregistered,
and then updated Jtapi.  Wouldn't that clear out the forward unregistered
settings?

On Mon, Jul 26, 2010 at 8:12 AM, Tanner Ezell <tanner.ezell at gmail.com>wrote:

> It's not really a UCCX thing. What version of UCM? If you're version
> supports forward on unregistered then that's all you can do..
>
> On Mon, Jul 26, 2010 at 11:07 AM, Steve G <smgustafson at gmail.com> wrote:
> > Anyone???  going once, going twice...
> >
> > On Fri, Jul 23, 2010 at 11:08 AM, Steve G <smgustafson at gmail.com> wrote:
> >>
> >> I meant CTI Route Points...not CTI Ports.
> >>
> >> On Fri, Jul 23, 2010 at 11:05 AM, Steve G <smgustafson at gmail.com>
> wrote:
> >>>
> >>> In UCCX is there a way to configure a CTI Port to forward Unregistered
> to
> >>> anther number...ie Hunt Pilot?  We are running into an issue where CTI
> ports
> >>> become unregistered and don't recover without manual intervention of
> >>> updating the jtapi triggers in UCCX.  We have a TAC rep saying that we
> can
> >>> not modify the CTI ports in CUCM as that is not supported. So if UCCX
> has a
> >>> jtapi problem we are dead in the water until we can login and
> update/resync
> >>> the jtapi triggers.
> >>> I am extremely new to UCCX so please forgive me if my terminology is
> >>> wacky.
> >>> Thanks,
> >>> Steve
> >
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20100726/a917b885/attachment.html>


More information about the cisco-voip mailing list