[cisco-voip] Forward Unregistered CTI Ports with UCCX

Tanner Ezell tanner.ezell at gmail.com
Mon Jul 26 11:12:35 EDT 2010


It's not really a UCCX thing. What version of UCM? If you're version
supports forward on unregistered then that's all you can do..

On Mon, Jul 26, 2010 at 11:07 AM, Steve G <smgustafson at gmail.com> wrote:
> Anyone???  going once, going twice...
>
> On Fri, Jul 23, 2010 at 11:08 AM, Steve G <smgustafson at gmail.com> wrote:
>>
>> I meant CTI Route Points...not CTI Ports.
>>
>> On Fri, Jul 23, 2010 at 11:05 AM, Steve G <smgustafson at gmail.com> wrote:
>>>
>>> In UCCX is there a way to configure a CTI Port to forward Unregistered to
>>> anther number...ie Hunt Pilot?  We are running into an issue where CTI ports
>>> become unregistered and don't recover without manual intervention of
>>> updating the jtapi triggers in UCCX.  We have a TAC rep saying that we can
>>> not modify the CTI ports in CUCM as that is not supported. So if UCCX has a
>>> jtapi problem we are dead in the water until we can login and update/resync
>>> the jtapi triggers.
>>> I am extremely new to UCCX so please forgive me if my terminology is
>>> wacky.
>>> Thanks,
>>> Steve
>
>
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