[cisco-voip] Forward Unregistered CTI Ports with UCCX
Steve G
smgustafson at gmail.com
Mon Jul 26 11:07:54 EDT 2010
Anyone??? going once, going twice...
On Fri, Jul 23, 2010 at 11:08 AM, Steve G <smgustafson at gmail.com> wrote:
> I meant CTI Route Points...not CTI Ports.
>
>
> On Fri, Jul 23, 2010 at 11:05 AM, Steve G <smgustafson at gmail.com> wrote:
>
>> In UCCX is there a way to configure a CTI Port to forward Unregistered to
>> anther number...ie Hunt Pilot? We are running into an issue where CTI ports
>> become unregistered and don't recover without manual intervention of
>> updating the jtapi triggers in UCCX. We have a TAC rep saying that we can
>> not modify the CTI ports in CUCM as that is not supported. So if UCCX has a
>> jtapi problem we are dead in the water until we can login and update/resync
>> the jtapi triggers.
>>
>> I am extremely new to UCCX so please forgive me if my terminology is
>> wacky.
>>
>> Thanks,
>> Steve
>>
>
>
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