[cisco-voip] Forward Unregistered CTI Ports with UCCX

[Steve G]

I meant CTI Route Points...not CTI Ports.

On Fri, Jul 23, 2010 at 11:05 AM, Steve G <smgustafson at gmail.com> wrote:

> In UCCX is there a way to configure a CTI Port to forward Unregistered to
> anther number...ie Hunt Pilot?  We are running into an issue where CTI ports
> become unregistered and don't recover without manual intervention of
> updating the jtapi triggers in UCCX.  We have a TAC rep saying that we can
> not modify the CTI ports in CUCM as that is not supported. So if UCCX has a
> jtapi problem we are dead in the water until we can login and update/resync
> the jtapi triggers.
>
> I am extremely new to UCCX so please forgive me if my terminology is wacky.
>
> Thanks,
> Steve
>
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