[cisco-voip] UCCX Install won't see Sub in CUCM Cluster

[H, Tim]

I opened a TAC on this problem.  Turned out the two entries for CUCM Pub and Sub had to be in the hosts file on both UCCX machines.

Thanks,
Tim



-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of H, Tim
Sent: Sunday, June 06, 2010 2:06 AM
To: Tanner Ezell
Cc: cisco-voip
Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster

Yea, it's in there.  I made sure that the database is replicating, and it is with no issues.

Thanks,

Tim 


-----Original Message-----
From: Tanner Ezell [mailto:tanner.ezell at gmail.com] 
Sent: Sunday, June 06, 2010 2:01 AM
To: H, Tim
Cc: James Buchanan; cisco-voip
Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster

Does the second server show up under System --> Servers just fine?

This is certainly odd behavior, does the SUB process calls
successfully? Best bet at this point is to open a TAC case.

I'd be curious to know the cause of this when you get it resolved.

On Sat, Jun 5, 2010 at 10:17 PM, H, Tim <TimH at trstone.com> wrote:
> Yes, both sub and pub have the CM service active.
>
> Thanks,
>
> Tim
>
> -----Original Message-----
> From: Tanner Ezell [mailto:tanner.ezell at gmail.com]
> Sent: Sunday, June 06, 2010 12:59 AM
> To: H, Tim
> Cc: James Buchanan; cisco-voip
> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>
> Is the CallManager service active?
>
> On Sat, Jun 5, 2010 at 9:56 PM, H, Tim <TimH at trstone.com> wrote:
>> Yes.
>>
>>
>>
>> Thanks,
>>
>> Tim
>>
>>
>>
>> From: James Buchanan [mailto:jbuchanan at ctiusa.com]
>> Sent: Sunday, June 06, 2010 12:14 AM
>> To: H, Tim; cisco-voip
>> Subject: RE: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>
>>
>>
>> Are those services activated on the Subscriber (CTIManager, AXL)?
>>
>>
>>
>> James Buchanan | Senior Network Engineer | South Region | Presidio Networked
>> Solutions
>> 12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com
>> D: 615-866-5729 | www.presidio.com <http://www.presidio.com>
>>
>> CCIE #25863, Voice
>>
>>
>>
>> From: cisco-voip-bounces at puck.nether.net
>> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of H, Tim
>> Sent: Saturday, June 05, 2010 9:44 PM
>> To: cisco-voip
>> Subject: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>
>>
>>
>> I'm in the middle of doing a new deployment of UCCX and during the install I
>> put in the IP of the CUCM Pub which it sees, but it won't by default bring
>> in the SUB IP with it while doing AXLservice and CTImanager service
>> activations.  The CUCM is clustered with good database replication.
>>
>>
>>
>> Any good ideas?
>>
>>
>>
>> Thanks,
>>
>> Tim
>>
>>
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
>
>
> --
> Cheers,
>
> Tanner Ezell
>



-- 
Cheers,

Tanner Ezell

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