[cisco-voip] UCCX Install won't see Sub in CUCM Cluster

Tanner Ezell tanner.ezell at gmail.com
Sun Jun 6 20:03:11 EDT 2010


Why weren't you using IP address in the first place?

On Sun, Jun 6, 2010 at 4:35 PM, H, Tim <TimH at trstone.com> wrote:
> I opened a TAC on this problem.  Turned out the two entries for CUCM Pub and Sub had to be in the hosts file on both UCCX machines.
>
> Thanks,
> Tim
>
>
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of H, Tim
> Sent: Sunday, June 06, 2010 2:06 AM
> To: Tanner Ezell
> Cc: cisco-voip
> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>
> Yea, it's in there.  I made sure that the database is replicating, and it is with no issues.
>
> Thanks,
>
> Tim
>
>
> -----Original Message-----
> From: Tanner Ezell [mailto:tanner.ezell at gmail.com]
> Sent: Sunday, June 06, 2010 2:01 AM
> To: H, Tim
> Cc: James Buchanan; cisco-voip
> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>
> Does the second server show up under System --> Servers just fine?
>
> This is certainly odd behavior, does the SUB process calls
> successfully? Best bet at this point is to open a TAC case.
>
> I'd be curious to know the cause of this when you get it resolved.
>
> On Sat, Jun 5, 2010 at 10:17 PM, H, Tim <TimH at trstone.com> wrote:
>> Yes, both sub and pub have the CM service active.
>>
>> Thanks,
>>
>> Tim
>>
>> -----Original Message-----
>> From: Tanner Ezell [mailto:tanner.ezell at gmail.com]
>> Sent: Sunday, June 06, 2010 12:59 AM
>> To: H, Tim
>> Cc: James Buchanan; cisco-voip
>> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>
>> Is the CallManager service active?
>>
>> On Sat, Jun 5, 2010 at 9:56 PM, H, Tim <TimH at trstone.com> wrote:
>>> Yes.
>>>
>>>
>>>
>>> Thanks,
>>>
>>> Tim
>>>
>>>
>>>
>>> From: James Buchanan [mailto:jbuchanan at ctiusa.com]
>>> Sent: Sunday, June 06, 2010 12:14 AM
>>> To: H, Tim; cisco-voip
>>> Subject: RE: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>>
>>>
>>>
>>> Are those services activated on the Subscriber (CTIManager, AXL)?
>>>
>>>
>>>
>>> James Buchanan | Senior Network Engineer | South Region | Presidio Networked
>>> Solutions
>>> 12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com
>>> D: 615-866-5729 | www.presidio.com <http://www.presidio.com>
>>>
>>> CCIE #25863, Voice
>>>
>>>
>>>
>>> From: cisco-voip-bounces at puck.nether.net
>>> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of H, Tim
>>> Sent: Saturday, June 05, 2010 9:44 PM
>>> To: cisco-voip
>>> Subject: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>>
>>>
>>>
>>> I'm in the middle of doing a new deployment of UCCX and during the install I
>>> put in the IP of the CUCM Pub which it sees, but it won't by default bring
>>> in the SUB IP with it while doing AXLservice and CTImanager service
>>> activations.  The CUCM is clustered with good database replication.
>>>
>>>
>>>
>>> Any good ideas?
>>>
>>>
>>>
>>> Thanks,
>>>
>>> Tim
>>>
>>>
>>>
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>
>>>
>>
>>
>>
>> --
>> Cheers,
>>
>> Tanner Ezell
>>
>
>
>
> --
> Cheers,
>
> Tanner Ezell
>
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>



-- 
Cheers,

Tanner Ezell



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