[cisco-voip] UCCX Install won't see Sub in CUCM Cluster

[Gates, Jobe R.]

We arn't using IP's, we're using DNS with no problems.


On Jun 6, 2010, at 8:03 PM, "Tanner Ezell" <tanner.ezell at gmail.com>
wrote:

> Why weren't you using IP address in the first place?
>
> On Sun, Jun 6, 2010 at 4:35 PM, H, Tim <TimH at trstone.com> wrote:
>> I opened a TAC on this problem.  Turned out the two entries for
>> CUCM Pub and Sub had to be in the hosts file on both UCCX machines.
>>
>> Thanks,
>> Tim
>>
>>
>>
>> -----Original Message-----
>> From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-
>> bounces at puck.nether.net] On Behalf Of H, Tim
>> Sent: Sunday, June 06, 2010 2:06 AM
>> To: Tanner Ezell
>> Cc: cisco-voip
>> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>
>> Yea, it's in there.  I made sure that the database is replicating,
>> and it is with no issues.
>>
>> Thanks,
>>
>> Tim
>>
>>
>> -----Original Message-----
>> From: Tanner Ezell [mailto:tanner.ezell at gmail.com]
>> Sent: Sunday, June 06, 2010 2:01 AM
>> To: H, Tim
>> Cc: James Buchanan; cisco-voip
>> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>
>> Does the second server show up under System --> Servers just fine?
>>
>> This is certainly odd behavior, does the SUB process calls
>> successfully? Best bet at this point is to open a TAC case.
>>
>> I'd be curious to know the cause of this when you get it resolved.
>>
>> On Sat, Jun 5, 2010 at 10:17 PM, H, Tim <TimH at trstone.com> wrote:
>>> Yes, both sub and pub have the CM service active.
>>>
>>> Thanks,
>>>
>>> Tim
>>>
>>> -----Original Message-----
>>> From: Tanner Ezell [mailto:tanner.ezell at gmail.com]
>>> Sent: Sunday, June 06, 2010 12:59 AM
>>> To: H, Tim
>>> Cc: James Buchanan; cisco-voip
>>> Subject: Re: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>>
>>> Is the CallManager service active?
>>>
>>> On Sat, Jun 5, 2010 at 9:56 PM, H, Tim <TimH at trstone.com> wrote:
>>>> Yes.
>>>>
>>>>
>>>>
>>>> Thanks,
>>>>
>>>> Tim
>>>>
>>>>
>>>>
>>>> From: James Buchanan [mailto:jbuchanan at ctiusa.com]
>>>> Sent: Sunday, June 06, 2010 12:14 AM
>>>> To: H, Tim; cisco-voip
>>>> Subject: RE: [cisco-voip] UCCX Install won't see Sub in CUCM
>>>> Cluster
>>>>
>>>>
>>>>
>>>> Are those services activated on the Subscriber (CTIManager, AXL)?
>>>>
>>>>
>>>>
>>>> James Buchanan | Senior Network Engineer | South Region |
>>>> Presidio Networked
>>>> Solutions
>>>> 12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com
>>>> D: 615-866-5729 | www.presidio.com <http://www.presidio.com>
>>>>
>>>> CCIE #25863, Voice
>>>>
>>>>
>>>>
>>>> From: cisco-voip-bounces at puck.nether.net
>>>> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of H, Tim
>>>> Sent: Saturday, June 05, 2010 9:44 PM
>>>> To: cisco-voip
>>>> Subject: [cisco-voip] UCCX Install won't see Sub in CUCM Cluster
>>>>
>>>>
>>>>
>>>> I'm in the middle of doing a new deployment of UCCX and during
>>>> the install I
>>>> put in the IP of the CUCM Pub which it sees, but it won't by
>>>> default bring
>>>> in the SUB IP with it while doing AXLservice and CTImanager service
>>>> activations.  The CUCM is clustered with good database replication.
>>>>
>>>>
>>>>
>>>> Any good ideas?
>>>>
>>>>
>>>>
>>>> Thanks,
>>>>
>>>> Tim
>>>>
>>>>
>>>>
>>>> _______________________________________________
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>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>
>>>>
>>>
>>>
>>>
>>> --
>>> Cheers,
>>>
>>> Tanner Ezell
>>>
>>
>>
>>
>> --
>> Cheers,
>>
>> Tanner Ezell
>>
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>>
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>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>
>
>
> --
> Cheers,
>
> Tanner Ezell
>
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