[cisco-voip] Excel CUCM6.x for Call Accounting?
Ed Leatherman
ealeatherman at gmail.com
Tue Jun 15 16:11:12 EDT 2010
Jon,
Is your problem converting timestamp from epoch to d/m/y (or similar) ?
http://www.blindhog.net/convert-epoch-time-in-excel/
On Tue, Jun 15, 2010 at 3:23 PM, Madziarczyk, Jonathan
<JMad at cityofevanston.org> wrote:
> Hey all, so I’m trying to figure out if this is possible or if I need to
> look at 3rd party software for call accounting.
>
>
>
> Last time I tried to import the CDRs I ran into issues where Excel didn’t
> know what to do with the date/timestamp so I gave up on it.
>
>
>
> I only need the most basic of reporting:
>
> Number of calls (per hour, per day, per month)
>
> What number was called
>
> If the call was transferred
>
> If the call was dropped
>
> Average call time
>
>
>
> I think with some simple tinkering this is doable in excel.
>
>
>
> Does anyone have some experience with this (or a very inexpensive call
> accounting software) that could provide some direction/tips?
>
>
>
> Thanks!
>
>
>
> Jon
>
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>
--
Ed Leatherman
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