[cisco-voip] ISDX - Call Manager transfer issue

[cips]

Also make a call and, do the transfer while running a debug isdn q921 and
debug isdn q931.

 

Is the call cut-off as soon as the transfer button is presses by the user,
for the first time? Or is the call cut-off  when the user presses the
transfer button for the second time, to really make the transfer?

Where does the user do a transfer to? Internal external? Or back to the
ISDX?

 

Please attach a screenshot of the GW configuration in the CM.

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Damian Turburville
Sent: vrijdag 18 juni 2010 13:48
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] ISDX - Call Manager transfer issue

 

Hi,
Hopefully one of you clever people out there can help me out with a problem
we are having.
The setup is as follows

Siemens ISDX
    sending DPNSS to
Westell protocol Convertor
    converting to qsig and sending to
Cisco 2651XM MGCP gateway

    connected across WAN to 
Cisco Call Manager 4.1(2)

The problem is that when someone on the isdx places a call to a cisco phone
on the CCM 4.1 and the cisco phone (7912 or 7960 series) attempts to press
the transfer button the call is cut off.
We have run a "debug MGCP events" on the gateway but are having trouble
interpreting it, if anyone can lend a hand it would be greatly appreciated.

I have attached text files with the MGCP debug output along with the gateway
config and the output of the show version command. If there is anything else
that may help please let me know.

Thanks,
Damian

 

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