[cisco-voip] ISDX - Call Manager transfer issue

[Damian Turburville]

Thanks for looking at this.

The call is cut off as soon as the transfer button is pressed for the first time so they do not get to enter any digits.


Please see attached files for debugs and screenshots.

Cheers,
Damian



________________________________
From: cips <cisco at cips.nl>
To: Damian Turburville <d_turburville at yahoo.com>
Cc: cisco-voip mailinglist <cisco-voip at puck.nether.net>
Sent: Fri, June 18, 2010 1:19:45 PM
Subject: RE: [cisco-voip] ISDX - Call Manager transfer issue

 
Also make a call and, do the transfer while running a debug isdn
q921 and debug isdn q931.
 
Is the call cut-off as soon as the transfer button is presses by
the user, for the first time? Or is the call cut-off  when the user
presses the transfer button for the second time, to really make the transfer?
Where does the user do a transfer to? Internal external? Or back
to the ISDX?
 
Please attach a screenshot of the GW configuration in the CM.
 
From:cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Damian
Turburville
Sent: vrijdag 18 juni 2010 13:48
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] ISDX - Call Manager transfer issue
 
Hi,
Hopefully one of you clever people out there can help me out with a problem we
are having.
The setup is as follows

Siemens ISDX
    sending DPNSS to
Westell protocol Convertor
    converting to qsig and sending to
Cisco 2651XM MGCP gateway
    connected across WAN to 
Cisco Call Manager 4.1(2)

The problem is that when someone on the isdx places a call to a cisco phone on
the CCM 4.1 and the cisco phone (7912 or 7960 series) attempts to press the
transfer button the call is cut off.
We have run a "debug MGCP events" on the gateway but are having
trouble interpreting it, if anyone can lend a hand it would be greatly
appreciated.

I have attached text files with the MGCP debug output along with the gateway
config and the output of the show version command. If there is anything else
that may help please let me know.

Thanks,
Damian


      
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