[cisco-voip] Extension Mobility and IPCC Express 4.0(4)

[Dennis Heim]

Done it many of times. You just need to make sure that all phones that agents could possibly login/use are associated to the appropriate application users.

Dennis Heim
Network Voice Engineer
CDW  Advanced Technology Services
11711 N. Meridian Street, Suite 225
Carmel, IN  46032

317.569.4255 Office
317.569.4201 Fax
317.694.6070 Cell
dennis.heim at cdw.com
cdw.com/content/solutions/unified-communications/


-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
Sent: Friday, June 18, 2010 9:51 AM
To: Jim Reed
Cc: cisco-voip voyp list
Subject: Re: [cisco-voip] Extension Mobility and IPCC Express 4.0(4)

I've certainly seen cases come across so there are people doing it.  I'm sure there is an IPCC version requirement for supporting EM with agents though.

-Ryan

On Jun 17, 2010, at 7:13 PM, Jim Reed wrote:

> Has anyone used Extension Mobility with IPCC Express Premium?  They 
> have a desk through which three (3) people rotate during the week that 
> work in another department where they already have a phone and are set up as agents.
> They want them to be able to log in from a single phone in another 
> location as themselves.
> 
> Thank You...
> --
> Jim Reed
> Manager of Technical Services
> Swift Communications, Inc.
> 970-384-9141 (Direct)
> 775-772-7666 (Cell)
> Sorry, no faxes accepted.
> Please send documents by eMail.
> 
> 
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
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