[cisco-voip] Menu Digits are not passing in UCCX

shary shary shaary1 at hotmail.com
Mon Jun 21 09:08:47 EDT 2010


 

hi folks,

we are using AS5350Xm GW with CM and UCCX 7.x. Sice yesterday we are facing the issue that some of our calls from PSTN to UCCX are not passing any menu digit if the customer presses any Menu option it doesn't accept it. we are using SIP trunk between PSTN and GW. Any idea what could be the cause. No change was happend.

 

Regards.

 		 	   		  
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