[cisco-voip] ATAs stuck in SRST

Steve G smgustafson at gmail.com
Mon Jun 21 13:45:28 EDT 2010


in the short term you can go into call-manager-fallback and do a reset of
the ATAs or you can powercycle them.  They will then find CCM again.

We had to upgrade to the 15.x IOS to alleviate this problem.  I don't
remember off hand the exact version.  Are you using a Gen2 ISR?  29xx or
39xx?

On Mon, Jun 21, 2010 at 9:22 AM, STEVEN CASPER <SCASPER at mtb.com> wrote:

>   I have a site that went into SRST over the weekend it recovered, and all
> the phone did also but the ATAs are staying in SRST. Tried to shut, no shut
> the associated switch ports to no avail. Any ideas? Running:
>
> CUCM  - 6.1.3b
> SRST router  - 12.4(20) T5
> ATA firmware  - ATA030204SCCP090202A.ZUP
>
> Thanks
> Steve
>
>
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