[cisco-voip] ATAs stuck in SRST

[STEVEN CASPER]

Thanks for the input. At this site we using a 3825 ISR on 12.4.20(T5). I finally figured out if I did a shut, waited 30 seconds, and then did a no shut on the switch ports it restored the devices. I still have a few I  left for TAC so I will report back on what they say.
 
Steve

>>> Steve G <smgustafson at gmail.com> 6/21/2010 1:45 PM >>>
in the short term you can go into call-manager-fallback and do a reset of the ATAs or you can powercycle them. They will then find CCM again. 

We had to upgrade to the 15.x IOS to alleviate this problem. I don't remember off hand the exact version. Are you using a Gen2 ISR? 29xx or 39xx? 

On Mon, Jun 21, 2010 at 9:22 AM, STEVEN CASPER <SCASPER at mtb.com> wrote:


I have a site that went into SRST over the weekend it recovered, and all the phone did also but the ATAs are staying in SRST. Tried to shut, no shut the associated switch ports to no avail. Any ideas? Running:
CUCM - 6.1.3b
SRST router - 12.4(20) T5
ATA firmware - ATA030204SCCP090202A.ZUP
Thanks
Steve
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