[cisco-voip] Contact Center question

[Matthew Loraditch]

That should work fine.  It would be like doing a server migration without having any old data.


Matthew Loraditch, CCVP, CCNA, CCDA
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From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ahmed Abd EL-Rahman
Sent: Monday, June 21, 2010 4:40 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Contact Center question

Dears,
                I have the following:

*         SW for UCCX 7

*         License for UCCX 5

*         Upgrade license from version 5 to version 7
My question is based on these inputs, is there a way to go directly with a fresh installation for version 7 instead of installing version 5 first then upgrade to version 7 ?



Best Regards

Ahmed Abd EL-Rahman I Senior Network Engineer
CCVP, CCNP, CCNA, CCNA-VOICE, IPTX, UCCX, CRMCS, WLSS
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