[cisco-voip] Attendant Console available in CUCM 8?

James Buchanan jbuchanan at ctiusa.com
Tue Jun 29 22:02:18 EDT 2010


One note of caution-the Cisco-recommended replacement, which is the
OEM-ed ARC Console, is not anywhere near being like the old Attendant
Console as far as call handling capabilities, speed dials, and other
capabilities. So, make sure you look at this closely before jumping in.

 

ANDTek has some products that are similar to the old Attendant Console
and come at a much more attractive price.

 

Thanks,

 

James Buchanan | Senior Network Engineer | South Region | Presidio
Networked Solutions 
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com
<mailto:jbuchanan at ctiusa.com> 
D: 615-866-5729 | F: 615-866-5781 | www.presidio.com
<http://www.presidio.com> 

CCIE #25863, Voice



 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Eric Butcher
Sent: Tuesday, June 29, 2010 5:22 PM
To: Leetun, Rob; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Attendant Console available in CUCM 8?

 

The traditional attendant console that comes with CUCM is no longer
available in version 8.  There are several licensed replacements based
on the ARC console available from Cisco, as well as other 3rd party
alternatives.  All of them have a price tag associated with them though.

 

 

Eric Butcher

Cisco Unified Communications Engineer
CDW Professional Services

11711 N Meridian, Ste 225

Carmel, IN  46032
( 317.569.4282 - IP Phone
( 765.744.1458 - Mobile
* eric.butcher at cdw.com

www.cdw.com <http://www.berbee.com/> 

 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Leetun, Rob
Sent: Tuesday, June 29, 2010 6:14 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Attendant Console available in CUCM 8?

 

Hi,

 

Is Attendant Console still supported in CUCM 8?  I heard that it is
not??

 

 

Rob

 

Robert Leetun

Network Engineer

Boulder County Information Technology

2025 14th Street

Boulder, CO 80302

303 441-3866 (W)

303 441-3983 (F)

rleetun at bouldercounty.org <mailto:arees at bouldercounty.org> 

 

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