[cisco-voip] Attendant Console available in CUCM 8?

[Kathy Tarkington]

Absolutely agree, ARC is nothing like the old Attendant Console.  I've been
looking at third party apps and would really like to hear opinions regarding
the options - ANDTek, VistaPoint, other recommendations?

Thanks!

On Tue, Jun 29, 2010 at 10:02 PM, James Buchanan <jbuchanan at ctiusa.com>wrote:

>  One note of caution—the Cisco-recommended replacement, which is the
> OEM-ed ARC Console, is not anywhere near being like the old Attendant
> Console as far as call handling capabilities, speed dials, and other
> capabilities. So, make sure you look at this closely before jumping in.
>
>
>
> ANDTek has some products that are similar to the old Attendant Console and
> come at a much more attractive price.
>
>
>
> Thanks,
>
>
>
> *James Buchanan *|* Senior Network Engineer *| *South Region *|* Presidio
> Networked Solutions
> 12 Cadillac Dr, Suite 130, Brentwood, TN 37027 *|* **
> jbuchanan at presidio.com <jbuchanan at ctiusa.com>
> **D: 615-866-5729* | *F:* *615-866-5781* | *www.presidio.com* <*
> http://www.presidio.com*>
>
> *CCIE #25863, Voice*
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Eric Butcher
> *Sent:* Tuesday, June 29, 2010 5:22 PM
> *To:* Leetun, Rob; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Attendant Console available in CUCM 8?
>
>
>
> The traditional attendant console that comes with CUCM is no longer
> available in version 8.  There are several licensed replacements based on
> the ARC console available from Cisco, as well as other 3rd party
> alternatives.  All of them have a price tag associated with them though.
>
>
>
> * *
>
> *Eric Butcher*
>
> *Cisco Unified Communications Engineer
> **CDW* Professional Services
>
> 11711 N Meridian, Ste 225
>
> Carmel, IN  46032
> ( 317.569.4282 - IP Phone
> ( 765.744.1458 - Mobile
> * eric.butcher at cdw.com
>
> www.cdw.com <http://www.berbee.com/>
>
>
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Leetun, Rob
> *Sent:* Tuesday, June 29, 2010 6:14 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Attendant Console available in CUCM 8?
>
>
>
> Hi,
>
>
>
> Is Attendant Console still supported in CUCM 8?  I heard that it is not??
>
>
>
>
>
> Rob
>
>
>
> Robert Leetun
>
> Network Engineer
>
> Boulder County Information Technology
>
> 2025 14th Street
>
> Boulder, CO 80302
>
> 303 441-3866 (W)
>
> 303 441-3983 (F)
>
> rleetun at bouldercounty.org <arees at bouldercounty.org>
>
>
>
> _______________________________________________
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>
>
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