[cisco-voip] CCM 4.x Supported Antivirus

[Tanner Ezell]

Run it unsupported or upgrade to a non windows platform version of UCM.

On Mon, Mar 1, 2010 at 11:57 AM, Antonio Soares <amsoares at netcabo.pt> wrote:
> The problem is that after the 31st March, no more DAT files will be available for 8.0i. This is what the customer told me. What
> options do we have ?
>
>
> Thanks.
>
> Regards,
>
> Antonio Soares, CCIE #18473 (R&S/SP)
> amsoares at netcabo.pt
>
> -----Original Message-----
> From: Ryan Ratliff [mailto:rratliff at cisco.com]
> Sent: segunda-feira, 1 de Março de 2010 16:01
> To: Antonio Soares
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] CCM 4.x Supported Antivirus
>
> TAC only supports what gets tested by the business unit that develops the product.   The testing is what gets you support, and
> you've already heard that no new versions are getting tested.  This means no new versions will be supported.
>
> Not support doesn't mean it won't work, just that we can't guarantee it won't work.   Will McAfee still be releasing virus
> definition files for 8.0 past March or will it go completely dead?
>
> -Ryan
>
> On Mar 1, 2010, at 10:47 AM, Antonio Soares wrote:
>
> Dear group,
>
> This document is the only i know about supported Antivirus for CCM 4.x:
>
> http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556/prod_bulletin0900aecd806f6221.html
>
> I have a customer running McAfee VirusScan Enterprise 8.0i but the support for this product will end the 31st March:
>
> https://kc.mcafee.com/corporate/index?page=content&id=KB52201
>
> I contacted Cisco (PDI) and they told me that CCM 4.x is old and no new AVs are being tested. So my question is how to overcome the
> problem ? This and other customers will move to a later CCM release since 4.2 will go end of support next year:
>
> http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/vcallcon/ps556/prod_end-of-life_notice0900aecd806ec7a2.html
>
> Will Cisco TAC support newer AVs versions, for example, McAfee VirusScan Enterprise 8.7i ?
>
>
> Thanks.
>
> Regards,
>
> Antonio Soares, CCIE #18473 (R&S/SP)
> amsoares at netcabo.pt
>
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-- 
Regards,
Tanner Ezell