[cisco-voip] CME one-way audio / no audio problems

[zohaib shabir]

Hi Alan,
One way audio usually occurs of routing issue, you have to two way for that,
no audio usually occurs due to codec mismatch. I think you have to check for
codec for your issues, For your issue of going calls to PSTN rather
than VOIP, you have to set your call routing  using precedence level.

Regards,
Zohaib Shabir
Network Specialist- Voice
DWP Group, TECH Division Karachi
Ph:+92-302-8232689

On Tue, Mar 2, 2010 at 3:46 PM, Alan Su <cj.alan at gmail.com> wrote:

> Dear All,
>
> I have 3 sites running CME (C2800NM-SPSERVICESK9-M), Version 12.4(24)T2),
> each sites have individual ISDN PSTN line connected and use leased-line
> connecting to a hub site. My problems now are:
>
> sample info:
> 1. Site-A with extension A1 & A2, A1 has call forward noans to A2
> 2. Site-B with extension B1 & B2, B1 has call forward noans to B2
> 3. Site-C with extension C1 & C2, C1 has call forward noans to C2
>
> 1. extension A1 call A2, call established successfully, but no audio at all
> 2. extension A1 call B1, if B1 no answer, it'd be forwarded to B2, but A1
> is using PSTN to call B2 instead using VoIP
> 3. extension C1 call B1, if B1 no answer, it'd be forwarded to B2 and it's
> using VoIP, after B2 pickup, call established successfully but no audio at
> all
>
> It's really weird, I've been checking and googling for a while but couldn't
> find anything helpful.
>
> Thanks a lot~
>
> Regards,
> Alan
>
>
>
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