[cisco-voip] RE-IP Cisco Call Manager and IPCC Cluster

Tanner Ezell tanner.ezell at gmail.com
Tue Mar 2 14:01:03 EST 2010


Also, I should note that once you change the ip address you'll have to
update all the agent's machines. If i recall correctly, this can be
done by pushing out a registry change.

On Tue, Mar 2, 2010 at 1:59 PM, Tanner Ezell <tanner.ezell at gmail.com> wrote:
> Changing the IP Address on UCCX isn't the easiest thing to do, but not
> the end of the world.
>
> See section 11-39 (page 321 or so) of:
>
> http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/configuration/guide/uccx70ag.pdf
>
> On Tue, Mar 2, 2010 at 1:53 PM, Micah Bennett <mbennett at als-xtn.com> wrote:
>> No plans to upgrade at this time because our call centers are moving to
>> Avaya at the end of the year.  They don’t want to go through two complete
>> changes in one year.
>>
>>
>>
>> CCx being a rebuild is the exact reason Why Not….
>>
>>
>>
>> Micah Bennett
>>
>> From: Scott Voll [mailto:svoll.voip at gmail.com]
>> Sent: Tuesday, March 02, 2010 12:47 PM
>> To: Micah Bennett
>> Cc: cisco-voip list
>> Subject: Re: [cisco-voip] RE-IP Cisco Call Manager and IPCC Cluster
>>
>>
>>
>> Do it as part of your upgrade path.  CM 4.x to 6 or 7.x should be fairly
>> easy.
>>
>>
>>
>> CCx is a rebuild any way.  So why not?
>>
>>
>>
>> I have not re addressed Unity, thus I'm not quit sure how hard or easy that
>> one may be.
>>
>>
>>
>> Scott
>>
>> On Tue, Mar 2, 2010 at 10:42 AM, Micah Bennett <mbennett at als-xtn.com> wrote:
>>
>> Hello all
>>
>>
>>
>> I need to clarify some stuff I have heard.
>>
>>
>>
>> I have a multi-server call manager cluster.  1 Publisher and 2 subscribers
>> running version 4.2(3)
>>
>> Attached to that I have a HA IPCC deployment on version 4.0(5) and a Unity
>> box (UM with our exchange cluster) on version 4.2(1).
>>
>>
>>
>> Due to some company changes and mergers, we are looking at a network wide
>> Re-IP of the network.
>>
>>
>>
>> The little I have heard about changing the IP address on my systems above is
>> somewhat of a nightmare.
>>
>>
>>
>> I don’t know how accurate it is, but I have heard that its practically a
>> rebuild from scratch.  Can anyone comment?
>>
>>
>>
>> Micah Bennett
>> Telecommunications Admin
>> Active Outdoors
>>
>>
>>
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>>
>>
>>
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>>
>
>
>
> --
> Regards,
> Tanner Ezell
>



-- 
Regards,
Tanner Ezell



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