[cisco-voip] Call Recording

[Lelio Fulgenzi]

All call recording in CCM is third party. v7 supports split SIP trunking (with newer model phones) so you no longer need SPAN. 

Our on-campus police agency uses Eventide which I think is pretty popular. It's an appliance based system I believe. 

http://www.eventide.com/CommunicationsDivision.aspx 



--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message ----- 
From: "Lisa Notarianni" <notariannil1 at scranton.edu> 
Cc: cisco-voip at puck.nether.net 
Sent: Tuesday, March 2, 2010 2:30:00 PM GMT -05:00 US/Canada Eastern 
Subject: [cisco-voip] Call Recording 

Using Call Manager 7.1.2.20000-2... 

Our Public Safety department is in need of a recording device that will support true VoIP (not via a coupler that sits between handset and phone) in addition to POTS lines and radios. 

Is there a recording option in Call Manager that can help us with the VoIP need? If so, is the reporting user friendly for non technical staff who may need to access it? 

Thank you, 

Lisa 

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