[cisco-voip] AutoMagically putting a call on hold

[Dailey, Fred M.]

Is there a feature or method that would put incoming calls to an extension on hold if the extension is busy?
We are running CCM 6.1.3b
Trying to develop a poor mans calling queue.

Fred Dailey
Network Engineer-Telephony
Technology Services
Columbia College
Columbia, MO 65216
573-875-7308

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