[cisco-voip] Extension Issue

[Ryan Ratliff]

SDL traces are not the correct place for you to be diagnosing this issue.  You need to look at the digit analysis results in the sdi traces (ccm*.txt).    Looking at your zip files it appears the trace settings on your sdi traces are not correct.  One server appears to be at error level and the other server appears to have device name based tracing on (which is so useless it should never be used).

-Ryan

On Mar 11, 2010, at 1:53 AM, <robin.jose1 at wipro.com> <robin.jose1 at wipro.com> wrote:

Hi Scott
 
Party=41302624 DevId=(0,0,0) dn=:tn=0npi=1nd=6901pi=0si1 matchDialPartition=6cee09cc-4e27-ff1d-fbec-30b659d2b214 matchDialPattern= matchInterceptPartition=6cee09cc-4e27-ff1d-fbec-30b659d2b214 matchInterceptPattern=6901 ignoreIntercept = 0 MLPP Enable=F isCallerExternal=T PL=5
PLDmn=0 cgpn=:tn=2npi=1nd=9909944753pi=0si3 matchIntPatternCss=6901:6cee09cc-4e27-ff1d-fbec-30b659d2b214 preXCdpn=:tn=0npi=0nd=6901pi=0si0
043354061|
 
lPart= lPatt= lModNum=tn=2npi=1nd=9909944753pi=1si3 lName=locale: 1 Name:  UnicodeName:  pi: 0 cName=locale: 1 Name:  UnicodeName:  pi: 0
cn:tn=0npi=0nd=6901pi=1si0 cVMbox= lCnPart=6cee09cc-4e27-ff1d-fbec-30b659d2b214 lCnPatt=6cee09cc-4e27-ff1d-fbec-30b659d2b214 rn:tn=0npi=0nd=6901pi=0si0
lLRPart=6cee09cc-4e27-ff1d-fbec-30b659d2b214 lLRPatt=6cee09cc-4e27-ff1d-fbec-30b659d2b214 lOCdpnPart=6cee09cc-4e27-ff1d-fbec-30b659d2b214
 
In the above SDL traces can anyone confirm whether the matchDialPartition=6cee09cc-4e27-ff1d-fbec-30b659d2b214 matchDialPattern= matchInterceptPartition=6cee09cc-4e27-ff1d-fbec-30b659d2b214 matchInterceptPattern=6901
 
Is the correct sequence for the call maturing or is there any guide to correctly interept these traces
 
 
Warm Regards 
  
Robin Jose Narlely
Customer Service Engineer
Expert Connect 
  
Wipro Infotech
Enterprise Services
Plot No:146-147 | Metagalli Industrial Area |Metagalli | Mysooru- 570016 
Voice: +91-821-2417969 Ext 5429 | Mobile: +91-9663381809 |Email: robin.jose1 at wipro.com

From: Robin Jose (WI01 - Enterprise Services) 
Sent: Thursday, March 11, 2010 10:59 AM
To: 'Scott Voll'
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Extension Issue
 
Hi Scott
 
The CSS in the GW is selected correctly and the Codec is also correct. Still the call is not landing on 6901. But if we changed only the extension to some other extension like 6913 the call properly lands to it. The issue is the call is not landing to that particular extension i.e. 6901.
 
Warm Regards 
  
Robin Jose Narlely
Customer Service Engineer
Expert Connect 
  
Wipro Infotech
Enterprise Services
Plot No:146-147 | Metagalli Industrial Area |Metagalli | Mysooru- 570016 
Voice: +91-821-2417969 Ext 5429 | Mobile: +91-9663381809 |Email: robin.jose1 at wipro.com

From: Scott Voll [mailto:svoll.voip at gmail.com] 
Sent: Wednesday, March 10, 2010 9:15 PM
To: Robin Jose (WI01 - Enterprise Services)
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Extension Issue
 
Check your CSS on the GW to see if it has access to the phone.  Check Codecs too.
 
Scott

On Tue, Mar 9, 2010 at 9:39 PM, <robin.jose1 at wipro.com> wrote:
Hi Greetings

 We are facing an issue in our organization. We have connected two ip phones with extensions 6901 and 6902. Extension to extension call is happening. When we call from a mobile or landline the call is landing on 6902 without any issues. In the similar way if we call the call is not landing on 6901. If we recreate the extension from 6901 to any other extension the call from pstn gets landed on it. we are able to make calls from 6901 across the pstn. I have attached the logs taken when the incoming call is made. 9663381809 is the number from which call is made. 07580226901 is the number which the call lands. We searched for duplicate entries but did not find any.

 Please look into this issue and provide a workaround on this.

<<Numplan22.csv>> <<dnaOutput_2_09663381809.xml>> <<dnaOutput_3_09663381809.xml>> <<RTMT6902.zip>> <<RTMT6901.zip>>

 
Warm Regards

 

Robin Jose Narlely
Customer Service Engineer
Expert Connect

 

Wipro Infotech
Enterprise Services
Plot No:146-147 | Metagalli Industrial Area |Metagalli | Mysooru- 570016

Voice: +91-821-2417969 Ext 5429 | Mobile: +91-9663381809 |Email: robin.jose1 at wipro.com

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