[cisco-voip] "Internal" Caller ID

[Ryan Ratliff]

With the support for UTF-8 character sets on phones and such any field that is potentially sent to a device that only supports ascii will have an ascii version of the same text.  

-Ryan

On Mar 16, 2010, at 2:15 PM, Lelio Fulgenzi wrote:

Mike, I think you hit the nail on the head. What happens in Canada is slightly different. The help pages are for US characteristics. Case in point, we could really use a Calling Name Display Mask that is set on all outbound calls, but there is no field like that.

I've heard through the grape vine that with v7/8 there is an ASCII field that is actually sent out instead of the normal one. 


---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it. 
                              - LFJ (with apologies to Mr. Popeil)


----- Original Message -----
From: "Mike Norton" <mikenorton at pwsd76.ab.ca>
To: cisco-voip at puck.nether.net
Sent: Tuesday, March 16, 2010 1:43:32 PM GMT -05:00 US/Canada Eastern
Subject: [cisco-voip] "Internal" Caller ID

This is not really a problem per se (I actually enjoy the functionality), just a riddle that has always bugged me. Does anyone know why on the settings page for a DN, there is “Internal Caller ID,” but there’s actually nothing “internal” about this field at all? CUCM *does* send this supposedly-“internal” text out my MGCP gateways to the PSTN provider where it ultimately *does* end up on the external callee’s display. The description for the “Internal Caller ID” even says that it’s for internal calls… but it lies. Yes I am classifying the calls as Off-Net, but it doesn’t seem to make a difference.
 
(FYI – Here in Canada, the PSTN providers tend to accept display name the entire way through a call path, unlike in the U.S. where my understanding is they typically only accept the number and then do their own database look-up to get a name.)
 
Maybe the DN settings page was translated from some other language and “internal” didn’t come across right? Or maybe I have some obscure service parameter set that I don’t know about?
 
--
Mike Norton
I.T. Support
Peace Wapiti School Division No. 76
Helpdesk: 780-831-3080
Direct: 780-831-3076

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