[cisco-voip] "Internal" Caller ID

[Lelio Fulgenzi]

Mike, I think you hit the nail on the head. What happens in Canada is slightly different. The help pages are for US characteristics. Case in point, we could really use a Calling Name Display Mask that is set on all outbound calls, but there is no field like that. 

I've heard through the grape vine that with v7/8 there is an ASCII field that is actually sent out instead of the normal one. 


--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message ----- 
From: "Mike Norton" <mikenorton at pwsd76.ab.ca> 
To: cisco-voip at puck.nether.net 
Sent: Tuesday, March 16, 2010 1:43:32 PM GMT -05:00 US/Canada Eastern 
Subject: [cisco-voip] "Internal" Caller ID 




This is not really a problem per se (I actually enjoy the functionality), just a riddle that has always bugged me. Does anyone know why on the settings page for a DN, there is “Internal Caller ID,” but there’s actually nothing “internal” about this field at all? CUCM *does* send this supposedly-“internal” text out my MGCP gateways to the PSTN provider where it ultimately *does* end up on the external callee’s display. The description for the “Internal Caller ID” even says that it’s for internal calls… but it lies. Yes I am classifying the calls as Off-Net, but it doesn’t seem to make a difference. 



(FYI – Here in Canada, the PSTN providers tend to accept display name the entire way through a call path, unlike in the U.S. where my understanding is they typically only accept the number and then do their own database look-up to get a name.) 



Maybe the DN settings page was translated from some other language and “internal” didn’t come across right? Or maybe I have some obscure service parameter set that I don’t know about? 



-- 

Mike Norton 

I.T. Support 

Peace Wapiti School Division No. 76 

Helpdesk: 780-831-3080 

Direct: 780-831-3076 
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