[cisco-voip] "Internal" Caller ID

Norton, Mike mikenorton at pwsd76.ab.ca
Tue Mar 16 13:43:32 EDT 2010


This is not really a problem per se (I actually enjoy the functionality), just a riddle that has always bugged me. Does anyone know why on the settings page for a DN, there is "Internal Caller ID," but there's actually nothing "internal" about this field at all? CUCM *does* send this supposedly-"internal" text out my MGCP gateways to the PSTN provider where it ultimately *does* end up on the external callee's display. The description for the "Internal Caller ID" even says that it's for internal calls... but it lies. Yes I am classifying the calls as Off-Net, but it doesn't seem to make a difference.

(FYI - Here in Canada, the PSTN providers tend to accept display name the entire way through a call path, unlike in the U.S. where my understanding is they typically only accept the number and then do their own database look-up to get a name.)

Maybe the DN settings page was translated from some other language and "internal" didn't come across right? Or maybe I have some obscure service parameter set that I don't know about?

--
Mike Norton
I.T. Support
Peace Wapiti School Division No. 76
Helpdesk: 780-831-3080
Direct: 780-831-3076
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