[cisco-voip] Caller iD based Call routing

Dennis Heim Dennis.Heim at cdw.com
Thu Mar 18 00:13:11 EDT 2010


You mean Unity or UCCx?

Dennis Heim
Network Voice Engineer
CDW  Advanced Technology Services
11711 N. Meridian Street, Suite 225
Carmel, IN  46032

317.569.4255 Office
317.569.4201 Fax
317.694.6070 Cell
dennis.heim at cdw.com<mailto:dennis.heim at cdw.com>
www.berbee.com<http://www.berbee.com/>

From: Tim Foo [mailto:kinusca at gmail.com]
Sent: Wednesday, March 17, 2010 11:18 PM
To: Dennis Heim
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Caller iD based Call routing

Is there anyway we can do with some scripting in teh autoattendant feature in CCM.
On Wed, Mar 17, 2010 at 6:14 PM, Dennis Heim <Dennis.Heim at cdw.com<mailto:Dennis.Heim at cdw.com>> wrote:
If that's what you want to do.. you will need to run H.323, and use a translation-profile to re-write the destination.

Dennis Heim
Network Voice Engineer
CDW  Advanced Technology Services
11711 N. Meridian Street, Suite 225
Carmel, IN  46032

317.569.4255 Office
317.569.4201 Fax
317.694.6070 Cell
dennis.heim at cdw.com<mailto:dennis.heim at cdw.com>
www.berbee.com<http://www.berbee.com/>

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Tim Foo
Sent: Wednesday, March 17, 2010 10:10 PM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Caller iD based Call routing

Hi

I am using CCM 4.1 and MGCp Gateways...
On Wed, Mar 17, 2010 at 6:08 PM, Tim Foo <kinusca at gmail.com<mailto:kinusca at gmail.com>> wrote:
Hi,

I have a required that based on some known Caller ID , I am supposed to route the Call to some specific extension.

Lets say Calls from Caller Id will go to extension 1 and from Caller iD 2 will go to extension 2 and others based on teh time of teh day programming goes to either extension 1 or 2.

I do not have any auto-attendent configuration on the system,can I do some kind of a digit analysis on teh gateway.

Thanks
Tim


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