[cisco-voip] Pilot Point hunting unanswerd phones

[Ryan Ratliff]

AC is out of the picture as soon as it redirects the call to a phone and won't behave like a hunt group.  If you want hunt group features, you should just use a hunt group.

-Ryan

On Mar 19, 2010, at 4:24 AM, Robin Clayton wrote:

Dear All
 
CCM 6.x
 
We have a Attendant Console Pilot Point, it is set to ring the first available phone out of a group of 4. I had assumed that the hunt woudl move on if a phone remaind unanswered. But it seems that if the first available phone is unanswerd it just sits and rings on that phone for ever.
 
Is there a way to get it to hunt like a standard hunt group.
 
Thanks
 
Rob
 
 
===============================
Robin Clayton
Network Manager 
Tel: 01228822075
 
 
<IMAGE.gif> 

Richard Rose Central Academy 
Edgehill Road 
Carlisle 
Cumbria 
CA1 3SL 

Tel: 01228 822060 
Fax: 01228 822061 

http://www.richardroseacademies.org/ _______________________________________________
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