[cisco-voip] Caller iD based Call routing

Lelio Fulgenzi lelio at uoguelph.ca
Fri Mar 19 16:23:05 EDT 2010


Exactly. Our opinion was heard, but it had no backing. We've already bought into the kool-aid. We all have SmartNet and UCSS contracts. 

It's only when someone is holding off on signing the cheque when real change happens. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message ----- 
From: "Philip Walenta" <pwalenta at wi.rr.com> 
To: "Nick Matthews" <matthnick at gmail.com>, "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: cisco-voip at puck.nether.net 
Sent: Friday, March 19, 2010 4:23:13 PM GMT -05:00 US/Canada Eastern 
Subject: RE: [cisco-voip] Caller iD based Call routing 

I find this perspective interesting considering there were millions of us 
screaming about forwarding on non-primary lines dating back to 2001. 

I'm pretty sure the opinion was heard ;-) 

-----Original Message----- 
From: cisco-voip-bounces at puck.nether.net 
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nick Matthews 
Sent: Friday, March 19, 2010 12:07 PM 
To: Lelio Fulgenzi 
Cc: cisco-voip at puck.nether.net 
Subject: Re: [cisco-voip] Caller iD based Call routing 

In the same way that a million customers with a dollar to spend is a 
priority :) 

Many of these features never move simply because of a lack of interest 
from customers. They may be interested, but not interested enough to 
make their voice heard. And that's exactly the priority that the 
business unit gives it - "like but not need". I strongly suggest 
having your opinion heard if it's something you want because it's of 
little cost to do so. 

-nick 

On Thu, Mar 18, 2010 at 1:23 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote: 
> You could have a million customers vote a feature up. And nothing would 
> happen. 
> 
> Then, you could have one customer with a million dollar order on the line 
> for forwarding secondary lines. 
> 
> Bottom line is, money talks. 
> 
> 
> --- 
> Lelio Fulgenzi, B.A. 
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
> Cooking with unix is easy. You just sed it and forget it. 
> - LFJ (with apologies to Mr. Popeil) 
> 
> 
> ----- Original Message ----- 
> From: "Ed Leatherman" <ealeatherman at gmail.com> 
> To: "Dennis Heim" <Dennis.Heim at cdw.com> 
> Cc: cisco-voip at puck.nether.net 
> Sent: Thursday, March 18, 2010 11:46:28 AM GMT -05:00 US/Canada Eastern 
> Subject: Re: [cisco-voip] Caller iD based Call routing 
> 
> I bet it's in the same queue as "Call Forward Non-primary lines". I 
> know the request was around for awhile in the CIPTUG feature request 
> system. 
> 
> On Thu, Mar 18, 2010 at 11:36 AM, Dennis Heim <Dennis.Heim at cdw.com> wrote: 
>> Anyone want to setup an online petition? 
>> 
>> 
>> 
>> Dennis Heim 
>> Network Voice Engineer 
>> CDW Advanced Technology Services 
>> 11711 N. Meridian Street, Suite 225 
>> Carmel, IN 46032 
>> 
>> 317.569.4255 Office 
>> 317.569.4201 Fax 
>> 317.694.6070 Cell 
>> 
>> dennis.heim at cdw.com 
>> www.berbee.com 
>> 
>> 
>> 
>> From: cisco-voip-bounces at puck.nether.net 
>> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Wes Sisk 
>> Sent: Thursday, March 18, 2010 11:31 AM 
>> To: Tim Foo 
>> Cc: cisco-voip at puck.nether.net 
>> Subject: Re: [cisco-voip] Caller iD based Call routing 
>> 
>> 
>> 
>> Tell your account team you need the feature documented in 
>> 
>> CSCsy52473 ability to route call based on calling party number, cgpn 
>> 
>> /Wes 
>> 
>> On Wednesday, March 17, 2010 10:08:05 PM, Tim Foo <kinusca at gmail.com> 
>> wrote: 
>> 
>> Hi, 
>> 
>> 
>> 
>> I have a required that based on some known Caller ID , I am supposed to 
>> route the Call to some specific extension. 
>> 
>> 
>> 
>> Lets say Calls from Caller Id will go to extension 1 and from Caller iD 2 
>> will go to extension 2 and others based on teh time of teh day 
programming 
>> goes to either extension 1 or 2. 
>> 
>> 
>> 
>> I do not have any auto-attendent configuration on the system,can I do 
some 
>> kind of a digit analysis on teh gateway. 
>> 
>> 
>> 
>> Thanks 
>> 
>> Tim 
>> 
>> 
>> 
>> ________________________________ 
>> 
>> 
>> 
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> 
> 
> 
> -- 
> Ed Leatherman 
> 
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