[cisco-voip] Caller iD based Call routing
Lelio Fulgenzi
lelio at uoguelph.ca
Fri Mar 19 16:23:05 EDT 2010
Exactly. Our opinion was heard, but it had no backing. We've already bought into the kool-aid. We all have SmartNet and UCSS contracts.
It's only when someone is holding off on signing the cheque when real change happens.
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)
----- Original Message -----
From: "Philip Walenta" <pwalenta at wi.rr.com>
To: "Nick Matthews" <matthnick at gmail.com>, "Lelio Fulgenzi" <lelio at uoguelph.ca>
Cc: cisco-voip at puck.nether.net
Sent: Friday, March 19, 2010 4:23:13 PM GMT -05:00 US/Canada Eastern
Subject: RE: [cisco-voip] Caller iD based Call routing
I find this perspective interesting considering there were millions of us
screaming about forwarding on non-primary lines dating back to 2001.
I'm pretty sure the opinion was heard ;-)
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nick Matthews
Sent: Friday, March 19, 2010 12:07 PM
To: Lelio Fulgenzi
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Caller iD based Call routing
In the same way that a million customers with a dollar to spend is a
priority :)
Many of these features never move simply because of a lack of interest
from customers. They may be interested, but not interested enough to
make their voice heard. And that's exactly the priority that the
business unit gives it - "like but not need". I strongly suggest
having your opinion heard if it's something you want because it's of
little cost to do so.
-nick
On Thu, Mar 18, 2010 at 1:23 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> You could have a million customers vote a feature up. And nothing would
> happen.
>
> Then, you could have one customer with a million dollar order on the line
> for forwarding secondary lines.
>
> Bottom line is, money talks.
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
> - LFJ (with apologies to Mr. Popeil)
>
>
> ----- Original Message -----
> From: "Ed Leatherman" <ealeatherman at gmail.com>
> To: "Dennis Heim" <Dennis.Heim at cdw.com>
> Cc: cisco-voip at puck.nether.net
> Sent: Thursday, March 18, 2010 11:46:28 AM GMT -05:00 US/Canada Eastern
> Subject: Re: [cisco-voip] Caller iD based Call routing
>
> I bet it's in the same queue as "Call Forward Non-primary lines". I
> know the request was around for awhile in the CIPTUG feature request
> system.
>
> On Thu, Mar 18, 2010 at 11:36 AM, Dennis Heim <Dennis.Heim at cdw.com> wrote:
>> Anyone want to setup an online petition?
>>
>>
>>
>> Dennis Heim
>> Network Voice Engineer
>> CDW Advanced Technology Services
>> 11711 N. Meridian Street, Suite 225
>> Carmel, IN 46032
>>
>> 317.569.4255 Office
>> 317.569.4201 Fax
>> 317.694.6070 Cell
>>
>> dennis.heim at cdw.com
>> www.berbee.com
>>
>>
>>
>> From: cisco-voip-bounces at puck.nether.net
>> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Wes Sisk
>> Sent: Thursday, March 18, 2010 11:31 AM
>> To: Tim Foo
>> Cc: cisco-voip at puck.nether.net
>> Subject: Re: [cisco-voip] Caller iD based Call routing
>>
>>
>>
>> Tell your account team you need the feature documented in
>>
>> CSCsy52473 ability to route call based on calling party number, cgpn
>>
>> /Wes
>>
>> On Wednesday, March 17, 2010 10:08:05 PM, Tim Foo <kinusca at gmail.com>
>> wrote:
>>
>> Hi,
>>
>>
>>
>> I have a required that based on some known Caller ID , I am supposed to
>> route the Call to some specific extension.
>>
>>
>>
>> Lets say Calls from Caller Id will go to extension 1 and from Caller iD 2
>> will go to extension 2 and others based on teh time of teh day
programming
>> goes to either extension 1 or 2.
>>
>>
>>
>> I do not have any auto-attendent configuration on the system,can I do
some
>> kind of a digit analysis on teh gateway.
>>
>>
>>
>> Thanks
>>
>> Tim
>>
>>
>>
>> ________________________________
>>
>>
>>
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>
>
>
> --
> Ed Leatherman
>
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