[cisco-voip] Cisco 7942G Registration Rejected : Security Error

[Samme-Nlar Tomslin]

Hi,

It is a new installation.
The phones say "registering" then display the "Registration
Rejected:Security Error"
I have upgraded the firmware from 8.3-2 to 8.5-2SR1S
CCM version is CCBE 7.13


Thanks

On Fri, Mar 26, 2010 at 8:16 AM, sasanka.pathi <sasanka.pathi at locuz.com>wrote:

>  Hi,
>
>
>
> Is it a new Installation? What’s the behavior of the phones after showing
> the error? Have u done any firmware up gradation. Which version of the call
> manager version are u using? And also If possible kindly give the details of
> the Firmware version of the IP phones
>
>
>
> Warm Regards,
>
> Venkata Sasanka.pathi(-91 950 265 2290)
>
> Consultant | unified communications
>
> Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)
>
> (office:914066115512)
>
>  sasanka.pathi at locuz.com
>
> www.locuz.com
>
> Go ahead and print this out. It’s okay! The wood and paper industry plants 1.7 million new trees EVERY DAY
>
>
>
>
>  ------------------------------
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Carter, Bill
> *Sent:* Thursday, March 25, 2010 10:28 PM
> *To:* Samme-Nlar Tomslin; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Cisco 7942G Registration Rejected : Security
> Error
>
>
>
> Is the phone trying to upgrade the firmware? If so, install Cisco Phone
> firmware load 8.5(2).
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Samme-Nlar Tomslin
> *Sent:* Thursday, March 25, 2010 4:42 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] Cisco 7942G Registration Rejected : Security Error
>
>
>
>
> Has anyone faced the above error before? Phones giving the error during
> registration?
>
> I urgently need a solution for it.
>
> Thanks
>



-- 
Tomslin Samme-Nlar
Technical Business Manager - SP Video/Voice | Service Provider Networks |
Seven Seas Technologies Group.
M: (+254) 715094434 | T: (+254 20) 4268166 | F: (+254 20) 4451231 | Ext: 166
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