[cisco-voip] Cisco 7942G Registration Rejected : Security Error

sasanka.pathi sasanka.pathi at Locuz.com
Fri Mar 26 01:56:18 EDT 2010


Hi,

 

I will list the following Possibilities and steps for the registration
rejected message. 

 

1)       The firmware that u have downloaded check the md5, some times the
firmware would be corrupted. I faced this problem. 

2)       Licensing should not be an issue.

3)       Check that u have downloaded the .sgn firmware. It should end with
cop.sgn .

4)       Try doing manual registration of 1 phone and try auto-registration.

5)       If there are any phones working download the firmware of that
working phones and install, that should fix your problem 100%

 

Warm Regards, 
Venkata Sasanka.pathi(-91 950 265 2290)
Consultant | unified communications 
Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)
(office:914066115512)
 sasanka.pathi at locuz.com
www.locuz.com
Go ahead and print this out. It's okay! The wood and paper industry plants
1.7 million new trees EVERY DAY
 

 

  _____  

From: Samme-Nlar Tomslin [mailto:tsammenlar at sevenseastech.com] 
Sent: Friday, March 26, 2010 11:10 AM
To: sasanka.pathi
Cc: Carter, Bill; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Cisco 7942G Registration Rejected : Security Error

 

Hi,

It is a new installation.
The phones say "registering" then display the "Registration
Rejected:Security Error"
I have upgraded the firmware from 8.3-2 to 8.5-2SR1S
CCM version is CCBE 7.13


Thanks

On Fri, Mar 26, 2010 at 8:16 AM, sasanka.pathi <sasanka.pathi at locuz.com>
wrote:

Hi,

 

Is it a new Installation? What's the behavior of the phones after showing
the error? Have u done any firmware up gradation. Which version of the call
manager version are u using? And also If possible kindly give the details of
the Firmware version of the IP phones

 

Warm Regards, 
Venkata Sasanka.pathi(-91 950 265 2290)
Consultant | unified communications 
Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)
(office:914066115512)
 sasanka.pathi at locuz.com
www.locuz.com
Go ahead and print this out. It's okay! The wood and paper industry plants
1.7 million new trees EVERY DAY
 

 

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Carter, Bill
Sent: Thursday, March 25, 2010 10:28 PM
To: Samme-Nlar Tomslin; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Cisco 7942G Registration Rejected : Security Error

 

Is the phone trying to upgrade the firmware? If so, install Cisco Phone
firmware load 8.5(2).

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Samme-Nlar Tomslin
Sent: Thursday, March 25, 2010 4:42 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Cisco 7942G Registration Rejected : Security Error

 


Has anyone faced the above error before? Phones giving the error during
registration?

I urgently need a solution for it.

Thanks




-- 
Tomslin Samme-Nlar
Technical Business Manager - SP Video/Voice | Service Provider Networks |
Seven Seas Technologies Group.
M: (+254) 715094434 | T: (+254 20) 4268166 | F: (+254 20) 4451231 | Ext: 166



  
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